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  Job Summary
   
  Job title :
Data Reviewer- Malaysia
  Company:
Infinite Computer Solutions Inc
  Location
Kuala Lumpur
  Experience
0 - 2 years
  Key Skills
mandarin Taiwan,Call Center Executive,Domestic BPO
  Category
Customer Service/ Call Centre/ BPO
  Role
• Customer Service Executive • Fresh Graduate
  Posted On
9th Apr 2019
Company Profile
  About Us

 

Infinite Computer Solutions Ltd. provides technology based business process solutions, next-gen mobility solutions and product engineering services, specializing in the Healthcare, Banking & Finance, Telecommunications & Technology and Media & Publishing industries, for Fortune 1000 companies. Their solutions build on proprietary industrial frameworks that significantly reduce work effort and cost while providing faster go-to-market speeds and nimble responses to market dynamics, a solution they call Platformization�. Infinite has over 5,000 employees and 8 global delivery centres. Established in 1999, Infinite today is a publicly listed entity headquartered in Bangalore, India, with an expanse across three continents, a diverse employee base and over 50 premier clients, including several leading Fortune 1000 companies. The journey so far has been as remarkable as it has been definitive.
   
  Job Description
  Title :

Job Description

 Working toward creating a positive environment and improve user experience online.

 Managing and safeguarding content effectively on digital platforms.

 Respond to user inquiries with high quality, speed, empathy, and accuracy.

 Understand and remain up-to-date with client policies and guidelines

 Resolve inquires according to defined policies and procedures.

 Fulfill base productivity and quality requirements.

Job Responsibility

 Fresh Graduate to 6 months of experience in calls center are encouraged to apply.

 Ability to work on holidays and weekends, including rotational shifts as directed by their team.

 Able to speak and read Traditional Chinese and English (native speakers are highly preferred).

 Passion for ensuring a world class user support experience.

 Quick learner and adaptable to learn new processes, concepts and skills.

Training

Individuals are provided paid training (typically 3-4 weeks or 4-6 weeks upon joining), depending on the

group supported. During the training and initial ramp-up period, individuals will work day hours as

determined by the team. Thereafter, you will transition to your respective schedule.
Apply

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