Accion Labs is a global Innovation-centric organization with 100% focus in the emerging technologies offering Business Innovation services, Strategic consulting, and full-lifecycle implementation services to our clients. We have experience in a range of products – consumer facing products, enterprise products, infrastructure products, EAI/ESB/BPM products.

Accion Labs suite of services aim to meet the unique requirements of organizations, from business consulting, developing custom solutions (Software Engineering), implementing packaged solutions (Application Implementation), to outsourcing and managing applications. We are a rapidly growing, highly competitive and responsive organization with professional management, strong technical and financial resources and deep commitment to fully serve its clients in Singapore, Malaysia, India, Dubai and USA.
Opportunities abound when you work @ Accion Labs, a World-Class Software Solutions and Service Provider.

We are always looking for professional who possess an ability to Think out of the box, the ability to evoke that Entrepreneurial streak residing somewhere within themselves and If you have outstanding skills, high energy, and like to work in a team environment with peers and customers to talk about and of course have what it takes we"d love to hear from you.
Email your resume to careersinsingapore@accionlabs.com


Job Summary
Company
Accion Labs Pte Ltd

Location
Singapore

Experience
5 - 15 years

Keywords/Skills
Datawarehouse, Teradata, Hadoop, Cloudera, Informatica, Oracle

Education:
Bachelors/ Degree

Function:
IT

Role
Technical Support Engineer

Industry
Banking/Financial Services
Datawarehouse Support Analyst


Key Responsibilities
• Provide application support to various business users. Attend to business queries and business requests promptly. Follow through the business requests to a proper closure
• Work on timely resolution for reported incidents so as to meet service level targets. Incidents include failures & queries reported by business users and technical staff; event alerts automatically detected and reported by event monitoring tool
• Perform root cause analysis to identify permanent solution so as to prevent recurring incidents and to minimize the impact of incidents that cannot be prevented
• Ensure all incidents and problems are proactively managed – Prioritizing numerous issues of varying severity and escalate issues as appropriate to necessary teams and management
• Collaborate with the development team in identifying resolutions and transitioning of releases into production environment
• Participate in BCM activities or infrastructure related upgrade
• Responsible of capacity management. To monitor &analyze current performance and capacity data and forecast the capacity required by the applications ahead
• Aside from day-to-day support duties, there will be requirements to undertake other responsibilities such as management reporting & other centrally driven project initiatives as needed

Key Requirements
• Degree in computer science/engineering or related disciplines.
• Min 5 years of experience in application development and support environment in business intelligence
Min 2 years experiences in Big Data using Cloudera (CDH 5.8 or above), Hive, Impala, HDFS, YARN, pig ,Sqoop, Oozie, Hbase, kafka, Map Reduce/Spark.
• Excellent communication, interpersonal and analytical skills
• Excellent & proven Incident/Problem Management and organization skills a must
• Individual must have working experience in ETL, Data warehouse, Big Data and various business intelligence tools on Unix/Windows platforms.
• Mandatory Technical skills : Teradata, Informatica, Cloudera Hadoop, Oracle, Qliksense, Unix/Linux, AS400, Control-M and Shell scripting
Other skills for ETL, Datawarehouse, BI, and Big Data skills are good advantages