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DC Operator

Keywords / Skills : Datacentre, DC operator

1 - 5 years
Posted: 2019-07-11

IT/Computers - Software
Technical Support Engineer
Posted On
11th Jul 2019
Job Description
• 1-2 years of ICT relevant experience
• Operator role is 24x7 (Shift base)

Job Description
• Respond promptly to incident, investigate & provide temporary &/or permanent resolution of incidents escalated, including infrastructure and facilities faults.
• Provide timely status updates to relevant parties.
• Schedule, execute/submit, monitor and handle output of jobs according to the work instructions defined.
• Monitor systems, devices, facilities and infrastructure according to standard procedures.
• Logging of events according to the defined procedure.
• Provide assistance to administrator/engineers in remote management and troubleshooting.
• Filing, operating, routine maintenance of printers, and distribution of printouts.
• Escalate to next level of support as per pre-defined escalation procedure where necessary.
• Perform data backup and tape operations according to the schedule defined.
• Perform tape management according to the backup strategies defined.
• Asset management for infrastructure and facilities.
• Monitoring via Cloud services. Like AWS cloud, Azure & Google cloud.

Key Skill(s)

About Company

Accion Labs Solutions is a global Innovation-centric organization with 100% focus in the emerging technologies offering Business Innovation services, Strategic consulting, and full-lifecycle implementation services to our clients. We have experience in a range of products – consumer facing products, enterprise products, infrastructure products, EAI/ESB/BPM products.

Accion's suite of services aim to meet the unique requirements of organizations, from business consulting, developing custom solutions (Software Engineering), implementing packaged solutions (Application Implementation), to outsourcing and managing applications. We are a rapidly growing, highly competitive and responsive organization with professional management, strong technical and financial resources and deep commitment to fully serve its clients in Singapore, Malaysia, India, U.K and USA.

Opportunities abound when you work @ Accion, a World-Class Software Solutions and Service Provider.
We are always looking for professional who possess an ability to Think out of the box, the ability to evoke that Entrepreneurial streak residing somewhere within themselves and If you have outstanding skills, high energy, and like to work in a team environment with peers and customers to talk about and of course have what it takes we"d love to hear from you.

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