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Keywords / Skills : Supervisor, Cafe, Food And Beverage, Food Beverages

0 - 1 years
Posted: 2019-09-03

Industry
Retailing
Beverages/Liquor
Food & Packaged Food
Function
Hotels/restaurants
Role
Other Roles - supervisor
Posted On
3rd Sep 2019
Job Description
1. Maintain knowledge and ensure compliance with departmental policies and standard service procedures.
2. Supervise floor staffs, making sure they are doing their responsibilities.
3. Analyze all guest requirements and prepare plans resolve customer care related issues and satisfy guests.
4. Monitor and ensure optimal cleanliness, sanitation of the cafe.
5. Report issues facing by tenants to the management.
6. Assist all staff members to work properly and provide maximum facilities to guests to cafe.
7. Monitor all phone calls for reservation and enquiry.
8. Ensure the environment in cafe is comfortable, clean and tidy.
9. Collect daily sales from all tenants and generated report.
10. able to read and write in Chinese.


About Company

B WIIL INTERNATIONAL SDN BHD (hereinafter referred to as B Wiil) is a comprehensive enterprise group that has numerous subsidiaries including wholly-owned companies, holdings companies and joint stock companies. B Wiil’s businesses including Retail Consultancy, Fashions, Food & Beverage, Entertainment & Media, Automobile and Property as well as others ventures in future.
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