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General Accounting Ops Specialist (OTC) – Thai

Keywords / Skills : General, Accounting, Ops, Specialist, OTC, Thai

2 - 7 years
Posted: 2019-07-12

Industry
ITES/BPO
Function
Finance & Accounts
Role
Financial/Business Analyst
Posted On
12th Jul 2019
Job Ref code
JA734121
Job Description
Join Accenture and help transform leading organizations and communities around the world. The sheer scale of our capabilities and client engagements and the way we collaborate, operate and deliver value provides an unparalleled opportunity to grow and advance. Choose Accenture, and make delivering innovative work part of your extraordinary career.

OVERALL PURPOSE OF JOB

Policies

•Adhere to the procedures in compliance with NCR policies

Solution Order Management


•Receive and review quote in WOT

•Submit quote to OM

•Reject quote as per guidelines in consultation with Team Leaders

•Validation of imported order in OM

•Process order in OM

•Book order in OM

•Acknowledge quote in WOT post order booking in OM

•Carry out the responsibilities in conformity with TAT

•Update Account Profile / Master Agreements as and when required

Order Change/Cancel Request

•Receive order change/cancel request

•Validate complete request information

•Obtain approval according to established guidelines

•Enter Change Data into system

•Notify requester

Invoicing


•Establish invoice preferences for customer in invoice engine

•Validate Revenue Recognition - has been met per the terms and conditions of the contract and policy

•Request for revenue deferral should be routed through the Team Leaders.

•Trigger invoice in system

•Send invoice file for printing and to all distribution channels (e.g. EBPP)

Archiving, Records Retention and Audit Support


•Provide archiving and records retention in accordance with NCR policies and NCR practices including Electronic order jacket.

•Provide internal and external audit support as requested

Training, teaming and collaboration


•Regularly identify the training needs of the team members, work with the TL and ensure that the required training is provided in a timely manner.

•Additionally ensure that the changes in the process are documented and all members are provided training on such changes

•Work closely with all members and TL to ensure that all compliances are met. Develop and follow the tracking mechanism to ensure compliances

•Act as a back up to the TL

Responsibilities/Authorities


•To be responsible for the knowledge transfer in the areas of Systems, applications and activities that follow the solution sales process, starting from order acceptance till invoicing / revenue recognition. Responsible for documentation and changes thereof. Ensure that the necessary NCR guidelines are complied with and necessary documents are maintained as applicable for all day-to-day processes.

•Play a key role in the team, being the link between the team and TL and ensure that adequate process knowledge is developed and be the first point of contact for all members. Act as a back for the TL.

Operational Excellence:


•Understand the customer and internal performance requirements of the processes delivered by the delivery location (as documented in the relevant process SIPOC)

•Understand process input and output requirements and take continuous and pro-active steps to monitor and control them as appropriate to meet performance and customer requirements

•Ensure high degree of compliance to the documented processes delivered such as adhering to the defined Standard Work Instructions (SWIs) and Local Work Instructions (LWIs) as appropriate

•Take ownership to implement assigned process metrics collection, reporting, process risks mitigating actions, controls

•Uses and maintains process maps, appropriately identifying inputs, outputs, roles and responsibilities

•Participate in process risk management discussions to identify and address manageable process risks, providing input as a subject matter expert

•Adhere to the defined Visual Management Plan and continuously make improvements to realize it’s stated objectives

•Participates in team meetings (MOS) to review and execute work planned to help realize it’s stated objectives

•Participate in the definition of current process performance baseline metrics (as defined in Metrics Data Collection Plan)

•Ensure process documentation is updated, as appropriate, and ensure adherence to the defined process change control is followed.

Qualification/Experience


•Qualified Accountant, minimum 2 years accounting experience, or qualified by experience

Others


•Energetic and enthusiastic

•Clear communicator

•Professional manner and appearance

•Confident but tactful

•Calm under pressure

•Positive attitude and "can do" approach

•Ability to embrace and adapt to change

You will also have opportunities to hone your functional skills and expertise in an area of specialization. We offer a variety of formal and informal training programs at every level to help you acquire and build specialized skills faster. Learning takes place both on the job and through formal training conducted online, in the classroom, or in collaboration with teammates. The sheer variety of work we do, and the experience it offers, provide an unbeatable platform from which to build a career.

Accenture is an equal opportunities employer and welcomes applications from all sections of society and does not discriminate on grounds of race, religion or belief, ethnic or national origin, disability, age, citizenship, marital, domestic or civil partnership status, sexual orientation, gender identity, or any other basis as protected by applicable law.

About Company

Why Accenture?
• Culture and Values
Grow your career in a global company trusted by clients from almost all industries. Accenture upholds its world-class brand and reputation through its core values and code of business ethics, empowering our people to deliver excellence, serve our clients and contribute to the community.
• Inclusion and Diversity
At Accenture, having a diverse workforce is fundamental to our culture and core values and it enables us to compete effectively in the global marketplace. We take the widest possible view of inclusion and diversity to create a high-energy work environment for our people.
• Training and Development
Accenture hones the skills and expertise of its people through various training and development programs. We offer formal and informal trainings for every career level to help our people acquire and build specialized skills.
• Work Environment
Accenture leverages the latest workplace tools and technologies to foster a dynamic and collaborative work environment. This supports the highly collaborative nature of our work, enabling us to learn, network and innovate seamlessly.
• Corporate Citizenship
At Accenture, corporate citizenship is central to our goal of helping people and communities become better. This empowers us to make a difference in the lives of others and bring positive change for a "greater than" future.
• Total Rewards
Accenture recognizes the individual contributions and performance of its people. We also help our employees build a rewarding career through market-relevant benefits and professional growth opportunities.

About Company

Accenture is a global management consulting, technology services and outsourcing company with unparalleled experience and comprehensive capabilities across all industries and business functions. We collaborate with clients to help them become high-performing businesses and governments. Visit www.accenture.com to learn more about us, our people and the work that we do.

Discover what makes us different, learn more about our career opportunities and get to know our people. Register for Accenture Talent Connection at: https://talentconnection.accenture.com/EN/Register.
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