You will be responsible for designing, building, improving, or maintaining our products and systems
You will also be managing a team (or teams) of engineers, growing and empowering them to accomplish great things, and ensuring that best practices, standards, and processes are adhered to.
Deliver products and platforms and lead technological initiatives for building competitive advantages in products and platforms.
Keep up to date with trends and innovation in engineering and shape company technology strategy in alignment with business strategy
Direct strategic technology capability investment to build future company growth engine and competitive advantage including attracting and grow top engineering talents in the region and to sustain learning and knowledge sharing culture in the organization
Proven team leadership, interpersonal skills, and ability to get things done
Ability to clearly communicate high level strategy and technical details effectively across disciplines, locations, and organizations, including to senior leadership.
Strong bias for action; ability to juggle multiple priorities and build a sense of urgency in a dynamic environment
A degree in computer science, software engineering, information technology or have similar experience.
Have a track record of designing, developing and implementing complex, low-latency, and preferably transaction-based/B2C, mobile applications and/or web services with over one million users.
Significant experience as a successful software development leader in large scale, highly available Internet and mobile applications.
Experience leading large teams of engineers and driving large-scale projects and products, in collaboration with product, design and commercial teams, to succeed.
Able to attract, develop, and keep high quality multi-disciplinary teams
Strong communication skills and can act as an advisor, coach, mentor, and partner all at the same time.
Deep, hands-on programming and technical design skills with demonstrated willingness and capability to learn new technologies quickly
Nice to have
Experience working for a start-up is preferred.
History of effectively working with and growing geo-distributed teams
Experience developing high-volume internationalized web and mobile app experiences
Proven ability to make smart feature versus time-to-market trade-offs; experience using data and metrics to back up assertions of business value.
An individual who is a go-getter with a mindset of an entrepreneur, a people-person, a proven leader and above all, a leader who is driven to excite.
Boost is a mobile app that aims to revolutionize the way customers transact in today's increasingly digital and mobile world. By combining lifestyle needs with cutting edge digital technology, Boost can make daily transactions easier, faster, and more secure; and it makes the overall experience more rewarding for customers. Hoping to be Malaysia's preferred payment method, Boost users will enjoy a seamless payment experience with merchants that are on Boost (both physical and online merchants), without cash or cards. We are also simplifying the process of sending and requesting money - making it as easy as sending messages.
Job Description :
To ensure customer service and support all operations. To create customer delight at every interaction.
Interacting with external customers and internal customers and addressing their queries, requests and complaints.
Committed TATs are met consistently
Complaints Management- addressing customer complaints at the branch, system updation, coordination with Sales/HUB/ other functions for resolution.
Refunds processing and dispatch
Undelivered policy documents tracking and management.
Maintenance of all files and registers.
New Business Processing:-
Handling end to end New business processing starting from creation of Client id,Case start up, New business login, Follow up for policy issuance, Quality Check
Follow up with HUB for policy issuance of pending cases