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Hiring for Associate - Customer Support (Japanese, Korean, & Mandarin Language)

Keywords / Skills : Language Expert, Customer Support, Customer Service, Customer Care, Translator, Mandarin Speaker, Korean Speaker, Japanese Speaker, IT Service Desk, IT Helpdesk

0 - 5 years
Posted: 2018-11-20

Job Description
• Customer service by telephone, mail and chat.

• Sometimes required to use some level of judgement in defining solutions, adapt existing process, and escalate critical or more complex queries to the next level for resolution.

• Have the ability to deliver quality work in a fast paced environment.

• Understand client policies and guidelines.

• Attend and solve doubts complaints and comments to users/customers.

• Ability to perform different tasks at once.

About Company

TECH MAHINDRA: Tech Mahindra represents the connected world, offering innovative and customer-centric information technology services and solutions, enabling Enterprises, Associates and the Society to Rise™. We are a USD 4.9 billion company with 113,550+ professionals across 90 countries, helping over 926 global customers including Fortune 500 companies. Tech Mahindra is amongst the Fab 50 companies in ASIA (Forbes 2016 list). Tech Mahindra is ranked 15th on the Forbes Digital 100 list, which ranks the top 100 public companies that are shaping the digital economy. Tech Mahindra is the highest-ranked non-US company on the list.

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