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Customer Service Jobs in Kuala Lumpur
Hiring for "Content Reviewer (Cambodian Speakers) "
Sorry, This job is expired.
Hiring for "Content Reviewer (Cambodian Speakers) "
Quess Corp Limited
Keywords / Skills :
Content Reviewing
Kuala Lumpur
1 - 3 years
Posted:
2018-11-23
All Jobs by this Recruiter
Nationality
Cambodia
Industry
ITES/BPO
Function
Customer Service/Call Centre/BPO
Role
Customer Service Executive
Education
Bachelors
Degree
Masters
Post Graduate
Posted On
23rd Nov 2018
Job Description
Work together with Subject Matter Experts on quality scoring
• Collects, measures, analyses, evaluates, interprets and summarizes data in preparation for generating reports to be used for performance evaluation of the project.
• Able to work in a team with other team members
• Able to work well with clients
• Address any ad-hoc process or technical questions.
Language: Fluent in both English and Cambodian
We provide:
• Working visa
• Flight ticket to Malaysia
Key Skill(s)
Content Reviewing
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About Company
www.quessapac.com
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Additional Comments
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Exp.:
0 - 2 yrs
Walkin Date:
04 May
Walkin Venue:
Bhopal
Job Details :
Experience :
2 - 6 years
Job Location :
Mumbai
Job Description :
To ensure customer service and support all operations. To create customer delight at every interaction.
Interacting with external customers and internal customers and addressing their queries, requests and complaints. Committed TATs are met consistently
Complaints Management- addressing customer complaints at the branch, system updation, coordination with Sales/HUB/ other functions for resolution.
Policy Servicing:-
Refunds processing and dispatch
Undelivered policy documents tracking and management.
Maintenance of all files and registers.
New Business Processing:-
Handling end to end New business processing starting from creation of Client id,Case start up, New business login, Follow up for policy issuance, Quality Check Follow up with HUB for policy issuance of pending cases
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