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Hiring for "Technical Customer Support L1"

Keywords / Skills : Technical Support, Technical Support Executive, Tech Support, Customer Support, TSA, TSR, Customer Support

0 - 5 years
Posted: 2018-07-03

Job Description
- Escalates complex questions to more senior representatives

- Documents customer concerns and escalates concerns to appropriate channels in a timely manner

Contract details:

Salary Range:2200-3500 RM

6 months contract, non-renewable, no bonus

Non-shift role

Back-end role, minimum verbal communication with customers


Candidates can be fresh graduates from Diploma / Degree

Good in verbal and written English command

Experiences with Customer Service/Admin would be desirable 

JELA score should be more than 30

About Company

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