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Hiring for "Technical customer support"

Keywords / Skills : Technical support, technical customer support, customer support, it support, L1 support, Level 1 support, help desk support, service desk support, service desk, it support, email support, chat support.customer service

0 - 5 years
Posted: 2018-05-18

Job Description
• Troubleshoots problems with appropriate applications, products and vendors. Identifies and documents customer issues, and escalates as directed.

• Familiarizes self with new technologies, products and platforms. Bachelor's degree or Associate Degree (Technical Degree). Technical Certifications preferred. 1-3 years demonstrated working experience required.

• Basic computer literacy with a working knowledge of the Microsoft Office Package.

• Ability to speak Mandarin would be an added advantage.

About Company

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