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Hiring for "Technical Customer Support"

Keywords / Skills : Technical Customer Support, Customer Support, L1 Support, Level 1 support, Helpdesk, service desk, IT support, It technical support, technical support, Customer Support, Customer Service

0 - 5 years
Posted: 2018-08-23

Job Description
• Should be flexible with shifts

• Directs callers to appropriate resources and personnel

• Solves simple customer problems

• Escalates complex questions to more senior representatives

• Documents customer concerns and escalates concerns to appropriate channels in a timely manner

• Candidates can be fresh graduates from Diploma / Degree

• Good in verbal and written English command

• Experiences with Customer Service/Admin would be desirable

• Should be ready to work in night shifts

About Company

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