• Bachelor Degree in Human Resources, Accounting and/or Finance. • Minimum of 5 years of Payroll operations knowledge or practical experience in HR/Payroll; regional HR/payroll experience in a multinational environment is preferred. • A team player with pleasant personality, good attitude and the ability to work independently. • Strong organizational skills and an attention to detail. • Excellent written and spoken communication skills. • Ability to maintain confidentiality and exercise extreme discretion. • Strong sense of commitment and urgency to meet tight deadlines. • Good spreadsheet skills especially in Excel.
Mount Talent Consulting Mount Talent Consulting is one of the best recruitment agencies in India (ISO 9001: 2008 certified / member of CII / NSDC partner) and specializes in multiple facets of HR.
We have a large team of experienced recruitment professionals with specialization in various industries such as Information Technology, E-Commerce, BFSI, Telecom, Healthcare, Real Estate, EPC & Infrastructure, FMCG, Consumer and Retail Services and Manufacturing (Automotive and Engineering).
Our specialty includes turnkey assignments and setting up teams from the scratch. With a wide spectrum of services we cater to different geographies including PAN India APAC, EMEA and US & Canada.
Please find attached our company presentation for your reference and link to our website - https://www.mounttalent.com
Job Description :
To ensure customer service and support all operations. To create customer delight at every interaction.
Interacting with external customers and internal customers and addressing their queries, requests and complaints.
Committed TATs are met consistently
Complaints Management- addressing customer complaints at the branch, system updation, coordination with Sales/HUB/ other functions for resolution.
Refunds processing and dispatch
Undelivered policy documents tracking and management.
Maintenance of all files and registers.
New Business Processing:-
Handling end to end New business processing starting from creation of Client id,Case start up, New business login, Follow up for policy issuance, Quality Check
Follow up with HUB for policy issuance of pending cases