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Human Resources Assistant - 6 months contract_Penang Maaysia

Keywords / Skills : Human Resource

0 - 2 years
Posted: 2018-04-15

Nationality
Malaysia
Industry
ITES/BPO
Function
Human Resources
Role
Fresh Graduate
Management Trainee
Other Human Resource
Education
Bachelors
Degree
Posted On
15th Apr 2018
Job Description
  • Assist in interview cycle documentation 
  • Review and validate all new hire paperwork 
  • Activate new hires in Call Center Management System 
  • Create and maintain ‘Active’ and ‘Termed’ personnel files 
  • Facilitate the processing of Leave of Absence requests 
  • Assist with Workers Compensation reporting and investigations
  • Administer company group health insurance plans 
  • Assist in administration of 401(k) benefit plan 
  • Assist Corporate Human Resources and Contact Center Management with various task 
  • Administer and enforce Company policies and procedures 
  • Administer morale-building employee recognition programs 
  • Oversee site civic activities 
  • Perform other related duties as required 
  • Interpret and ensure self and subordinates are in compliance with Company/client specific policies, procedures and initiatives, and all laws 

Key Skill(s)

About Company

We are the worldwide leader in outsourced omnichannel customer experience management. Teleperformance connects the biggest and most respected brands on the planet with their customers by providing customer care, technical support, customer acquisition, digital solutions, analytics, back-office and other specialized services to ensure consistently positive customer interactions. When your customers contact you or vice versa, we are there to support them and make sure they have a unique experience with your brand in all channels.

We constantly invest in research and development to get a deeper understanding of customers' thoughts, behaviors and needs - for different countries, industries, channels and generations. We are experts in people interactions and it gives us the edge in delivering a superior customer experience in every contact.

For four decades, we have been helping our clients in 160 markets around the world strengthen their relationships with their customers.

We are a team of 223,000 passionate people working in 350 sites providing outstanding customer experience from 76 countries in 265 different languages and dialects.

As one of the world’s larger private sector employers and clear global industry leader, our strategy is to attract and retain the best people and provide the best working environment to inspire our teams all around the world. We know happy employees are more engaged to make a better experience that drives higher customer satisfaction, retention and growth.

That is why we transform passion into excellence.


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