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ICT Quoting, Assistant Manager

Keywords / Skills : ICT Sales Support, ICT Quoting

2 - 3 years
Posted: 2018-10-26

IT/Computers - Software
Sales/Business Development
Team Leader
Posted On
26th Oct 2018
Job Description
Hiring Profile: ICT Quoting, Assistant Manager

Job Responsibilities
  • Manage a team of up to 6 ICT Quoting Coordinators. 
  • Ensure the team deliver within team and company policies. 
  • Liaise and build strong relationships with Australian team. 
  • Provide clear objectives for the team and manage team and individual performance with regular coaching. 
  • Proactively identify staff training needs and develop action plans to ensure that individual and team capability continues to grow. 
  • Escalate non-compliances to Australian team when the need arises. 
  • Ensure the deliverable of tasks in the specified timeframes. 
  • Lead by example, to ensure team has current information and understanding of procedures. 
  • Ensure exceptional quality and customer service standards are achieved and maintained through quality process monitoring and individual performance and development plans. 
  • Training new staff and providing probation objectives 
  • Review of team members work where identified in process maps. 

Skills and knowledge
  • Must have 2-3 years prior experience in a supervisor/team leader position in ICT Sales Support 
  • Industry knowledge regarding IT/ICT vendors and distributors 
  • Proven ability to lead in a dynamic and fast paced environment and drive the team to meet critical deadlines through planning, prioritising and delegating tasks effectively 
  • Proven ability to work effectively in a virtual team, and build strong relationships at both local and international levels 
  • Attention to detail, High level of numerical accuracy and PC skills. 
  • Personal values align with the SingTel/Optus values 
  • Strong customer orientation 
  • Excellent verbal and written communication skills 
  • Highly organised approach to work

About Company

Agensi Pekerjaan Top Talent Recruitment Sdn Bhd

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