Our client is a global renowned service provider with businesses in over a 100 locations around the world. They have a newly set up shared service centre and are currently looking for a IFRS Compliance Lead to support the centre's aggressive growth within the region.
Roles and Responsibilities
Responsible for assessing the organisation's strategy, direction and objectives and to come up with policies and procedures to ensure compliance to the relevant accounting standards to ensure delivery in accordance to SLAs.
Taking into account compliance standards (IFRS), this role is responsible to enforce compliance to those standards as required by both senior level management internally as well as external regulators.
Continuously assess and evaluate the organisation's current or proposed policies, business practices, and transactions to ensure that they comply with all relevant laws and regulations as required by internal and external stakekholders.
Ensure that the organisation's finance policies are implemented accurately and consistently and in compliance with all relevant regulations, laws and standards.
Prepare concise, well-written policies using appropriate business and technical language for proposal and ensuring approved policies are implemented effectively.
Be updated on the latest developments and external publications relating to the relevant accounting standards.
Education, Qualifications, Skills & Experience
Demonstrate required knowledge in finance and accounting, as well as current accounting standards and requirements (IFRS).
Project management experience or participation in projects in the related work areas would be an added advantage.
Professional qualifications such as ACCA, CPA, ICAEW and MICPA is a must.
Computer literacy and good command of English
Experienced in managing stakeholders both internally and externally within a challenging environment.
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Job Description :
To ensure customer service and support all operations. To create customer delight at every interaction.
Interacting with external customers and internal customers and addressing their queries, requests and complaints.
Committed TATs are met consistently
Complaints Management- addressing customer complaints at the branch, system updation, coordination with Sales/HUB/ other functions for resolution.
Refunds processing and dispatch
Undelivered policy documents tracking and management.
Maintenance of all files and registers.
New Business Processing:-
Handling end to end New business processing starting from creation of Client id,Case start up, New business login, Follow up for policy issuance, Quality Check
Follow up with HUB for policy issuance of pending cases