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Immediate Hiring for Customer Care executive@Selangor

Keywords / Skills : AR Caller/ AR Analyst

1 - 10 years
Posted: 2019-04-05

Nationality
Malaysia
Industry
Customer Service
Function
Customer Service/ Call Centre/ BPO
Role
AR Caller/ AR Analyst
Other Customer Service
Posted On
5th Apr 2019
Job Description
Greetings !!

We have urgent job openings for customer service executive role for a banking industry

Client : Top banking company
Role : Customer service executive -Voice,Email
Slary : RM 2300 - RM 3500 RM + Incentive
Location : PJ, Selangor
Shift hours: 24 by 7 rotational ( 5 days work & 2 days off )
Duration type : Permanet
Good speaking and writing in English
Typing speed minimum 25 WPM

Job scope :
• Handling of incoming call and enquiries from customers with demonstration of excellent customer service skill to meet and exceed customer’s need.
• Provide customer support using the English language via phone or email.
• Resolve customer queries efficiently and escalate problems promptly.
• Ensure necessary and appropriate follow up actions are taken.

Requirement:
looking for talents, who is customer centric with exceptional communication skills as these agents will be supporting Singapore market. Hence, they must be able to communicate well and shouldn’t hunt for words while on call with customers. Be courteous and professional throughout their conversation with customers.

• Min Education level : SPM PASS with credits only.
• Min 1 to 2 years of experience doing customer service jobs in any industry.
• Language proficiency : Min 8/ 10 in English, speak, read and write.
• Typing speed: Min 25 wpm

if you interested please share your updated cv on : srikanth.sunkari@quessglobal.my
or direct whats app on : 00919949217482


Key Skill(s)

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