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Immediate hiring IT support position in Cyberjaya Location

Keywords / Skills : IT Support, technical support , help desk, IT help desk, servive desk, Techincal support , techinal executive, Technical help desk

0 - 5 years
Posted: 2018-11-28

Job Description
• Responsible for the development and motivation of the agents and ensuring they have the necessary tools and information.

• Proactively solve problems and provide timely resolution to ensure minimal impact to customer and employee satisfaction. Identify the most appropriate course of action for problem resolution and effectively communicate plans to those impacted. Responsible for ensuring resources are utilized efficiently and in the way that consistently promote the customer quality and satisfaction

Language: English with any of the given languages (Read/Write/Speak)

o Mandarin /Chinese /Cantonese/Japanese

About Company

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