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Incident Manager

Keywords / Skills : Incident Management

4 - 9 years
Posted: 2019-07-11

IT/Computers - Software
Other Information Technology - Incident Manager
Posted On
11th Jul 2019
Job Description
• Coordinating the end-to-end priority 1 and 2 incident management life-cycle, ensuring that processes and procedures are followed, whereby achieving high level of customer satisfaction through timely and efficient resolution of incidents
• Support Problem and Change Management functions.
• Mandatory Skills Microsoft Office Excel ,ITSM – Information Technology Service Management, Microsoft Office Powerpoint ,
• IM role is 24x7 (Shift base)

Key Skill(s)

About Company

Accion Labs Solutions is a global Innovation-centric organization with 100% focus in the emerging technologies offering Business Innovation services, Strategic consulting, and full-lifecycle implementation services to our clients. We have experience in a range of products – consumer facing products, enterprise products, infrastructure products, EAI/ESB/BPM products.

Accion's suite of services aim to meet the unique requirements of organizations, from business consulting, developing custom solutions (Software Engineering), implementing packaged solutions (Application Implementation), to outsourcing and managing applications. We are a rapidly growing, highly competitive and responsive organization with professional management, strong technical and financial resources and deep commitment to fully serve its clients in Singapore, Malaysia, India, U.K and USA.

Opportunities abound when you work @ Accion, a World-Class Software Solutions and Service Provider.
We are always looking for professional who possess an ability to Think out of the box, the ability to evoke that Entrepreneurial streak residing somewhere within themselves and If you have outstanding skills, high energy, and like to work in a team environment with peers and customers to talk about and of course have what it takes we"d love to hear from you.

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