Industrial Safety Product Application Specialist General Safety Products& High Risk, Safety & Productivity Solutions (SPS)
Honeywell International is a diversified technology and manufacturing leader of aerospace products and services, control technologies for buildings, homes and industry, automotive products, power generation systems, specialty chemicals, fibers, plastics, and advanced materials.
The position is Industrial Safety Product Application Specialist for our Honeywell General Safety & High Risk business, based in Kuala Lumpur, Malaysia will report to the APAC Product Marketing Leader
The Industrial Safety Specialist is responsible for: Main Tasks
Entrench HON deeper in local government bodies, regulation entities
Get HON specified in public documentation, training guidelines
Represent HON / become committee for the local regulatory body – MIHA, NIOSH, DOSH, Ministry of Health
Serves as subject matter expert on occupational safety and health
Interacts with the regional and global technical community
Trains internal and external customers on new country regulations
Work with the local regulatory body; interpret regulatory codes, safety standards, training, and procedure requirements.
Advises safety, engineering and operations teams on safety regulations and regulatory compliance concerns
Perform safety risk assessments, regulatory compliance reviews and ergonomic reviews on customers
Assist customers in selecting appropriate products in controlled situations (including walk-through survey, job hazard analysis, hazard identification)
Nominates the conventions and committee gatherings that HON should be a part of
Provides product, service or equipment technical and engineering information
Examine facts surrounding customer problems, recommends options and arrives at a solution
Conducts product and application training programs (on site and classroom lectures and hands-on training)
Studies and acquire knowledge of key customers and market segments
Prepares technical plans and reports that cover main business expectations
To work with HON legal team on any safety claim by customer or public
Produce or modify global demo kit to suit local needs
Number of activity and program collaborated with the government regulatory body and/or industry player; product spec-in, product guideline set up, training module adoption and technical advice
Number of product training conducted to the end customer
Number of plant walk survey conducted and product proposal to the end user
Key attributes of successful candidates will include:
Bachelor’s degree in safety, engineering or a related field.
5+ years’ experience in of Safety Engineering.
Experience implementing lean principles and process improvement in an operational environment.
Knowledge of CE directives and OSHA/International regulations.
B.S. degree in Public Health, Environmental Studies, Occupational Health & Safety or Engineering
Certified Safety Professional desired
OSHA 10 certification
Preferred Personality & Behavioral Traits
Must be a passionate, professional, motivated quick learner who is comfortable working in a fast-paced environment.
Strong business acumen, leadership, and strategic program execution skills, process driven with strong analytical mindset.
Excellent written and oral communication skills as it relates to disseminating and gathering information to staff and management and marketing to prospective clients or business partners.
Strong analytical problem-solving ability; rigorous and resourceful with a pragmatic approach - applying 80-20 rule and coming up with directionally sound logic to navigate through limited data situations.
Ability to assume ownership and responsibility for complete operations and manage multiple tasks simultaneously in a dynamic, fast-paced environment.
Flexibility in terms of dealing with changing priorities and dealing with multiple projects simultaneously.
Strong interpersonal, teamwork and problem-solving skills to deal with customers, business partners, staff and management from a variety of skill levels as well as different authority levels within the organization and customer’s organizations.
Ability to assimilate complex ideas and detailed information into elegant, written, spoken and visual communications.
Job Description :
To ensure customer service and support all operations. To create customer delight at every interaction.
Interacting with external customers and internal customers and addressing their queries, requests and complaints.
Committed TATs are met consistently
Complaints Management- addressing customer complaints at the branch, system updation, coordination with Sales/HUB/ other functions for resolution.
Refunds processing and dispatch
Undelivered policy documents tracking and management.
Maintenance of all files and registers.
New Business Processing:-
Handling end to end New business processing starting from creation of Client id,Case start up, New business login, Follow up for policy issuance, Quality Check
Follow up with HUB for policy issuance of pending cases