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Inside Sales Account Manager - Mandarin Speaking ( China Market )

Keywords / Skills : Sales

1 - 3 years
Posted: 2019-04-30

China, Malaysia
Customer Service
Sales/Business Development
Corporate Sales
Posted On
30th Apr 2019
Job Description
The Role

Regus currently has openings for "Account Managers" - proven sales and service professionals working within our Customer Service Centre. Our Account Managers will work with businesses of all s across a multitude of industries and the role involves engaging with our customers and prospects via a number of channels, including phone, email, SMS and web chat.

Key Responsibilities

Handle inbound and outbound calls and other methods of communication (e.g. email) with new prospects and existing customers to educate, and inform customers about our products and help them select and sign up for the one that is right for them.

Work efficiently and effectively in line with company procedures and guidelines, delivering good results against our key performance indicators (customer satisfaction, productivity and deal volume)

Accurately record notes clearly in all relevant systems.

Recommend improvements that will positively impact sales and efficiency.

Perform other duties as assigned.

The candidates should have the below experience or background in order to be considered for the role:

Proven track record of selling products or service solutions over the phone within a business-to-business sales environment. Rounded sales and service skills (Not a pure "cold caller").

Professional and clear communication skills with the ability to build rapport with a customer quickly over the phone. (Excellent telephone demeanor).

‘Can-do’ attitude; demonstrates positive attitude toward others; will assist in all areas as needed.

Works well in a team environment.

Familiarity with CRM systems a plus.

Maintains high productivity/high energy level.

Results driven.

Flexibility to work the hours required. (Can involve early and late shifts with possible weekend work)

Willingness to go beyond the job description to meet business goals.

Candidate must possess at least Bachelor's Degree/Post Graduate Diploma/Professional Degree in any field.

At least 2 Year(s) of working experience in the related field is required for this position.

For local and Foreigner
Key Skill(s)

About Company

Regus is the World’s largest provider of flexible workplace solutions. Established in 1989 and based in Luxembourg, the company offers a wide range of products and services which allow individuals and companies to work however, wherever, and whenever they want. Regus is listed on the London Stock Exchange and is a part of the FTSE 250.
Although we operate in over 100 countries, 900 cities and 3,000 locations, we’re still expanding rapidly. In fact we’re currently opening over 2 new centers every day, and growing by over 20% a year.
We achieve our outstanding results by having top quality, customer focused, results driven people working in our business and we are currently looking to expand our team.
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