The Malaysia Design Centre (MDC) together with the Programmable Solutions Group (PSG) makes up Intel Malaysia’s design powerhouse. PSG is Intel Malaysia’s newest design center and primarily focuses on programmable solutions, delivering advanced, integrated products and solutions that are highly customized to meet the needs of the ever-evolving market.
We have multiple engineering positions in the fields of logic RTL design, analog circuit design, structural/physical design, software/firmware/BIOS, component debug, pre-silicon validation or product development for both experience and fresh graduate talents. Positions to be based in Penang or Kulim
For more details and walk in registration, kindly fill up our talent form at http://career.intel.com/tp/rj6-M0ywD-e_K
Job Description :
To ensure customer service and support all operations. To create customer delight at every interaction.
Interacting with external customers and internal customers and addressing their queries, requests and complaints.
Committed TATs are met consistently
Complaints Management- addressing customer complaints at the branch, system updation, coordination with Sales/HUB/ other functions for resolution.
Refunds processing and dispatch
Undelivered policy documents tracking and management.
Maintenance of all files and registers.
New Business Processing:-
Handling end to end New business processing starting from creation of Client id,Case start up, New business login, Follow up for policy issuance, Quality Check
Follow up with HUB for policy issuance of pending cases