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IT Dispatch Lead (Shifting)

Keywords / Skills : Helpdesk Coordinator, IT Coordinator, Lead coordinator

2 - 5 years
Posted: 2019-03-27

Team Leader/Technical Leader
Posted On
27th Mar 2019
Job Description

Analyst will be remotely supporting field technicians with PC and desktop installations. Analyst must have knowledge and experience in troubleshooting, reimaging, refreshing and installing. You will be serving as the single point of contact to technicians for information technology-related issues, problems and requests.


Minimum two years’ experience in a help desk environment.

• Basic computer hardware and networking experience.

• Ability to work in a fast paced environment.

• Ability to multi-task and with interruption.

• Ability to work in a close team environment.

• Proficient in Microsoft suite software

• Proficient with Windows 7, 8.1 and 10

• Ability to Multi-task – support multiple techs at various locations for multiple customers

• A+ or Network+ certification – or equivalent experience

About Company

Established in June 2005. In the past thirteen years, we have expanded operations in Mandaluyong (Edsa Central), to include 500 employees in every aspect of our operation.

PCM is one of the fastest growing direct marketers of technology solutions for business, government agencies, educational institutions and consumers.

PCM is committed to offering high-quality and cost-effective health care plans, financial programs and other benefits as we strive to assist in the physical and mental well-being of our employees.

Come grow with us today, Learn about our exciting pace of growth and development. Stay up to date in the world of business and consumer technology. It's dynamic and challenging.

If you're a winner now, or on your personal road to success, the team PCM is waiting to hear from you!

Reach for the stars with us!

Walkin for you