The Technology Governance Assurance Manager role manages IT Regulatory Compliance, IT Audit Governance and IT Governance support. You will be the point of contact liaising with local regulatory agencies and providing guidance on dealing with IT regulatory developments, preparing reports for various Steering and Board Committees, and monitoring compliance with IT regulations and strategic objectives.
You will be handling technology audits and managing reviews on end to end processes and operations to assess risks and develop remediation plans whilst working hand in hand with the audit group with audit issues and ratings.
Apart of that, you are in charge of governance risk reporting where you will need to prepare a comprehensive reporting and delivering as presentations to management and relevant parties.
Bachelor's Degree in Computer Science, Engineering, Information Systems or its equivalent.
10 years of working experience with 5 years IT Audit or IT Assurance experience
Exposure in Banking and Fi industry or management consultant experience is preferred.
Experience in process IT process controls,DR and IT application controls, SDLC.
Knowledge of IT Security is essential. Industry certification is an added advantagege: CISA, CISM, CRISC, CISSP.
Ability to build relationship and interact effectively with internal and external parties.
Excellent in written and communication skills is a must.
Astbury Marsden is an award-winning, international recruitment firm focused on banking, financial services and management consulting.
Our success is based on acquiring a special understanding of the markets in which we operate. We take this in its broadest sense, encompassing understanding and empathy with our clients and candidates, and also a broad knowledge of the working environment.
We are always adding to that knowledge and experience; in the process we are building up a unique picture of all the components of the working lives of our clients and candidates and their world.
The result is that we are more successful at attracting talent, and better able to recognise opportunities for clients.
Job Description :
To ensure customer service and support all operations. To create customer delight at every interaction.
Interacting with external customers and internal customers and addressing their queries, requests and complaints.
Committed TATs are met consistently
Complaints Management- addressing customer complaints at the branch, system updation, coordination with Sales/HUB/ other functions for resolution.
Refunds processing and dispatch
Undelivered policy documents tracking and management.
Maintenance of all files and registers.
New Business Processing:-
Handling end to end New business processing starting from creation of Client id,Case start up, New business login, Follow up for policy issuance, Quality Check
Follow up with HUB for policy issuance of pending cases