IT Graduate Trainee (EXECUTIVE LEADERSHIP PROGRAMME)
Aimed to grow well-rounded future leaders, we are currently seeking for enthusiastic Graduates to join our Information & Technology division in Averis Sdn. Bhd.
The 24 – month programme covers fundamental IT related areas including job rotations every 3 to 6 months, opportunities to be in touch with Management Personnel from various levels and departments as well as wide exposure in SAP, projects, involvement in process improvements initiatives and analysis assignments.
Fresh Graduates from reputable University with a minimum CGPA 3.20 and/or with less than 15 months work experience
Candidate must possess at least a Bachelor's Degree, Professional Degree, Computer Science/Information Technology or equivalent
Required language(s): Bahasa Malaysia, Chinese and English
Self-driven person with strong analytical and excellent communication skills
Willing to be mobilized including travelling abroad for on-site assignments
Keen to explore various roles and develop cross functional knowledge
Applicants must be willing to work in Bangsar South City
Job Description :
To ensure customer service and support all operations. To create customer delight at every interaction.
Interacting with external customers and internal customers and addressing their queries, requests and complaints.
Committed TATs are met consistently
Complaints Management- addressing customer complaints at the branch, system updation, coordination with Sales/HUB/ other functions for resolution.
Refunds processing and dispatch
Undelivered policy documents tracking and management.
Maintenance of all files and registers.
New Business Processing:-
Handling end to end New business processing starting from creation of Client id,Case start up, New business login, Follow up for policy issuance, Quality Check
Follow up with HUB for policy issuance of pending cases