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IT Support

Keywords / Skills : MCTS, MCITP, MVP, IT Support, Performance Tuning and Optimization, PTO, Performance Tuning & Optimization, Windows server, Active Directory, AD

1 - 2 years
Posted: 2018-06-01

IT/ Computers - Software
Technical Support Engineer
Posted On
1st Jun 2018
Job Description

Mandatory Skills
  • Manage SQL Server databases through multiple product lifecycle environments, from development to mission-critical production systems. 
  • Configure and maintain database servers and processes, including monitoring of system health and performance, to ensure high levels of performance, availability, and security. 
  • Apply data modeling techniques to ensure development and implementation support efforts meet integration and performance expectations 
  • Independently analyze, solve, and correct issues in real time, providing problem resolution end-to-end. 
  • Refine and automate regular processes, track issues, and document changes 
  • Assist developers with complex query tuning and schema refinement. 
  • Provide 24x7 support for critical production systems. 
  • Perform scheduled maintenance and support release deployment activities after hours. 
  • Share domain and technical expertise, providing technical mentorship and cross-training to other peers and team members. 
  • MS SQL Server Administration experience required 
  • Experience with Performance Tuning and Optimization (PTO), using native monitoring and troubleshooting tools 
  • Experience with backups, restores and recovery models 
  • Knowledge of High Availability (HA) and Disaster Recovery (DR) options for SQL Server 
  • Experience working with Windows server, including Active Directory 
  • Excellent written and verbal communication 
  • Flexible, team player, "get-it-done" personality 
  • Ability to organize and plan work independently 
  • Ability to work in a rapidly changing environment 
  • Ability to multi-task and context-switch effectively between different activities and teams 
  • MCTS, MCITP, and/or MVP certifications a plus 
  • Add any other unique skills and qualifications here that are needed for this position within your company}} 
  • List education level or certification you require}} 

About Company

IT Jaya Sdn Bhd

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