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Japanese Language speaker

Keywords / Skills : IT Support, Information technology, Service desk, Remote support, Helpdesk, Technical support, IT helpdesk, Software

0 - 5 years
Posted: 2019-03-29

Nationality
Japan, Malaysia
Industry
IT/Computers - Hardware
IT/Computers - Software
Function
IT
Customer Service/Call Centre/BPO
Role
Customer Service Executive
Education
Bachelors
Degree
Diploma
Masters
Post Graduate
Salary
6000 - 8000 MYR
Posted On
29th Mar 2019
Job Description
- Knowledge in technical skills in hardware, MS Operating Systems, Network, Remote Connectivity, and process knowledge to ensure quality in all the Global Service Desk business, infrastructure support and documentations

- Monitor queues for ticket misroutes, unresolved, or those requiring deep investigations

- Assist team with other duties required to maintain the call center operates smoothly

- Role required to support Japan Market.

- Japanese speaking (to liaise with the Japanese speaking associates)



About Company

DXC is the world’s leading independent, end-to-end IT services company, helping clients harness the power of innovation to thrive on change. Created by the merger of CSC and the Enterprise Services business of Hewlett Packard Enterprise, DXC Technology is a $25 billion company with a 60-year legacy of delivering results for thousands of clients in more than 70 countries. Our technology independence, global talent and extensive partner network combine to deliver powerful next-generation IT services and solutions.

In a time of change, thrive with DXC Technology.

Website: https://www.dxc.technology
Twitter: https://www.twitter.com/dxctechnology
Facebook: https://www.facebook.com/DXCTechnology
Youtube: https://www.youtube.com/DXCTechnology
Instagram: https://www.instagram.com/official_dxctechnology
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