Work with Customers, end users and development team to define and assess application and technical requirements and understand the current state of technology to define opportunities that create business value
Work with architects, developers, project managers and business personnel to define the application and technical architecture structure to ensure that the products and components work together to meet the objectives and performance goals as defined in the requirements
Be part of an agile scrum team, responsibility for tasks and complete them with best quality, and user experience
Manage customer requirements, translate business requirements into a functional and technical implementation
Support to achieve successful project implementation phase on business, conceptual, programming level
Perform system configuration, development and testing where required, including the necessary documentations.
Conduct knowledge transfer
At least 3 years of working experience in Java / J2EE application development
Expert developing object-oriented software in Java and service-based architecture
Experience in SQL scripting are added advantages
Good interface technical design & solutioning skills
Good analytical, problem-solving, critical thinking skills
Candidate should possess at least a Bachelor's Degree, Post Graduate in Computer Science/information Technology or equivalent
Experienced in on-site project, preferably working with business users
Open-minded, strong in communication, good in interpersonal skills
Achievement orientation, self-motivated
Fluent in English (speaking and writing)
1 Full-Time position is available, only Malaysians should apply
We are a global provider of intelligent, cutting-edge IT solutions that support businesses with an end-to-end approach to help businesses optimize their performance and efficiency to achieve their strategic goals.
By leveraging on experience garnered through working with world-class corporations in Europe, we are able to gain greater access to exceptional expertise and implement this technology in Asia.
We are a fast growing local IT firm with MSC status, and the pioneer of SAP Marketing Cloud implementation within the Asian market, offering innovative, next-generation cloud solutions.
WHY JOIN US? We are passionate about our work. Your success is our success. We value our employees as our most valuable asset.
We provide: - Opportunities to work with global clients - Challenging, interesting and meaningful projects - Vibrant and energetic office culture - Creative, fun yet balanced working environment
Job Description :
To ensure customer service and support all operations. To create customer delight at every interaction.
Interacting with external customers and internal customers and addressing their queries, requests and complaints.
Committed TATs are met consistently
Complaints Management- addressing customer complaints at the branch, system updation, coordination with Sales/HUB/ other functions for resolution.
Refunds processing and dispatch
Undelivered policy documents tracking and management.
Maintenance of all files and registers.
New Business Processing:-
Handling end to end New business processing starting from creation of Client id,Case start up, New business login, Follow up for policy issuance, Quality Check
Follow up with HUB for policy issuance of pending cases