Role Requirements: Must have: Degree holder in computer science / software engineering or related disciplines 5 years and above in software development experience Experience with scalable SOA and API design Extensive experience with at least 1 of the followings (J2EE, Angular) Experience with DB2 or another major RDBMS Experience with DevOps practice (continuous integration, automated deployment, automated testing, etc) Full stack development experience highly regarded Good understanding of web and mobile front-end technologies Good understanding of digital banking UX Passionate about everything about digital (banking) Self-motivated and able to work under pressure Good command of spoken and written English Desirable: Working experience with CI/CD tool chain Past experience building digital banking or eCommerce Agile project experience
Teamwork and Collaboration Ownership and timely delivery of assigned tasks Understanding and contributing to the project work breakdowns and estimation Sharing of specialist knowledge across the broader team Timely and proactive response to requests for service from all areas of the business Consistent and continual update of time-sheeting/time-logging system to ensure time logs are up to date daily Facilitate prototyping or delivery of technical solutions Ensure any issues or improvements found in existing code base are continually folded back into the development work Communicate directly with Software Delivery Manager and Product Managers to ensure they are fully informed of project status at all times Work directly with Software Delivery Manager and Product Managers to ensure quality solutions for all projects are being successfully delivered on time.
iCrest Founded in 2006, iCrest has excelled in the field and has many fortune 500 clients. iCrest has a valuable resource base with experience and skills in technologies that are critical in providing business solutions.
iCrest has provided Design, Development and Deployment services around various technologies.
iCrest has maintained elite vendor status with many of our clientele spanning various industries including Insurance, Banking Financial Services, Government, Manufacturing, and Telecommunication.
iCrest has now expanded its portfolio into Cloud and Big Data.
Job Description :
To ensure customer service and support all operations. To create customer delight at every interaction.
Interacting with external customers and internal customers and addressing their queries, requests and complaints.
Committed TATs are met consistently
Complaints Management- addressing customer complaints at the branch, system updation, coordination with Sales/HUB/ other functions for resolution.
Refunds processing and dispatch
Undelivered policy documents tracking and management.
Maintenance of all files and registers.
New Business Processing:-
Handling end to end New business processing starting from creation of Client id,Case start up, New business login, Follow up for policy issuance, Quality Check
Follow up with HUB for policy issuance of pending cases