As we are rapidly growing our team, we are looking for Java developers who would be eager to join us in planning and executing both client and internal projects, following through the entire software development lifecycle. The role would include:
Understanding and analysing as-is processes.
Gathering and documenting requirements.
Performing application building, testing, deployment and post-deployment support activities.
Training, mentoring and sharing knowledge with your peers and juniors, contributing to an environment of continuous improvement and growth as a team.
Conducting system gap analyses as well as technical architecture, infrastructure and application design.
Leading and performing application development and deployment activities.
Degree holder, preferably in IT or closely related field.
Knowledge of Oracle and JDeveloper would be an advantage.
Must be able to communicate fluently in English. Ability to read, write, and converse in Mandarin is an advantage.
Adaptable, meticulous, innovative, independent and self-motivated, with good problem solving skills.
Job Description :
To ensure customer service and support all operations. To create customer delight at every interaction.
Interacting with external customers and internal customers and addressing their queries, requests and complaints.
Committed TATs are met consistently
Complaints Management- addressing customer complaints at the branch, system updation, coordination with Sales/HUB/ other functions for resolution.
Refunds processing and dispatch
Undelivered policy documents tracking and management.
Maintenance of all files and registers.
New Business Processing:-
Handling end to end New business processing starting from creation of Client id,Case start up, New business login, Follow up for policy issuance, Quality Check
Follow up with HUB for policy issuance of pending cases