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Job Opening for Content Review Analyst

Keywords / Skills : Freshers, "Customer service", "Customer care", Customer Support, Customer Care Executive, Graduate,

0 - 4 years
Posted: 2018-12-07

Indonesia, Japan, Korea, Republic of (Candidates authorized to work in the above mention countries are also eligible to apply)
IT/Computers - Software
Customer Service/Call Centre/BPO
Other Customer Service
Posted On
7th Dec 2018
Job Description

• Understand client policies and guidelines

• Make decisions according to the defined policies and procedures.

• Identify improvement opportunities in work flow and suggest solutions

• Interface effectively with other internal and Client teams


• Have the ability to interpret and apply complex policies to content and apply without bias

Detail orientation and client focus.

• Passionate about the internet and online applications.

• Willingness to accept feedback and quickly adapt.

• Have the ability to deliver quality work in a fast-paced environment.

• Flexibility with constant changes, adaptable to learn new processes, concepts, and skills.

• Ability to work in a fast-paced work environment.

• Demonstrates the ability to work as part of a team adding positive attitude and solid business acumen.

• Ability to communicate in a dynamic environment throughout all management levels.

• Familiarity with navigating, searching, download, installing and uninstalling apps on a phone.

Working Conditions

• Variable work schedule including work hours at night and weekends.

• Overtime may be required

Terrabit Consulting SDN BHD

About Company

Terrabit Consulting Group is one of the leaders in the IT Consulting industry across Asia Pacific. Founded in 2009, Terrabit Consulting began its operations in Singapore as a Software Development company. With time, the robust client base and growing demand for various IT services in different parts of Asia sparked the expansion of Terrabit. Currently, Terrabit has offices in Singapore, Malaysia, Hong Kong, India and Australia, with a new office commencing soon in Dubai to cater towards the Middle Eastern market. Moreover, Terrabit is ethnically and racially diverse, with employees of more than 30 different nationalities working across the region.

Terrabit Consulting has been ranked as one of the "50 Best Companies to Watch 2018"​ by The Silicon Review:

Terrabit Consulting has also been rated as one of the "25 Most Promising IT Services Solutions Providers - 2017"​ by APAC CIO Outlook:

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