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Manager, Group Business Solutions (Sharepoint Program Management)

Keywords / Skills : Sharepoint, Program Management, K2 workflow, Share Point, Lotus Notes, .Net, SAAS

4 - 6 years
Posted: 2018-10-31

Job Description
Manager, Group Business Solutions (Sharepoint Program Management)

COMPANY DESCRIPTION

DKSH is the leading Market Expansion Services Group with a focus on Asia. DKSH helps other companies and brands to actively grow their business in new or existing markets. Publicly listed on the SIX Swiss Exchange since March 2012, DKSH is a global company headquartered in Zurich. With 750 business locations in 35 countries – 720 of them in Asia – and 27,600 specialized staff, DKSH generated net sales of CHF 10.2 billion in 2014. The company offers a tailormade, integrated portfolio of sourcing, marketing, sales, distribution, and aftersales services. It provides business partners with expertise as well as ontheground logistics based on a comprehensive network of unique and depth.

Our success is based on our employees’ dedication and passion for their work. For our Corporate Communica¬tions department we are looking for a motivated team member by agreement.

KEY ACCOUNTABILITIES
  • Manage, coordinate and monitor Business Solutions backoffice team, projects and support tickets (e.g. K2 workflow, SharePoint, Lotus Notes, .Net, SAAS, etc.) to drive business value, operational excellence and high service levels, as well as independently manage several projects/support to ensure activities align with Group IT strategies/road maps; 
  • Manage department/unit operating budgets and costs accountable for business benefits/EBIT/head count responsibility, where applicable 


ROLE SPECIFIC
  • Manage departmental/unit operating budgets and costs according to annual allocation to ensure efficient usage of resources, where applicable; 
  • Manage complex project engagements and ensure quality deliverables; 
  • Develop and maintain Groupwide/incountry policies, standards, best practices and guidelines related to IT Applications Business Solutions in ensuring compliance; 
  • Organize and support the structure/design, development/deployment of backoffice Applications Business Solutions in ensuring quality/prompt deliverable; 
  • Monitor Business Solutions backoffice applications delivery, ensure they meet established best practices, procedures and guidelines as well as comply to audit industry standards; 
  • Guide users/stakeholders on effective use of Business Solutions backoffice applications Groupwide; 
  • Monitor Business Solutions' deliveries, support in ensuring backoffice applications delivered are on track, adjusted/reset in line with business requirements; 
  • Monitor and evaluate Business Solutions' backoffice application implementations, ensuring continuous, efficient and effective operations; 
  • Provide knowledge transfer to users and consistently communicate/engage feedback for improvements; 
  • Facilitate business needs/requirements for change/improvements; 
  • Bridge user/vendor communications on the effective/functional use of applications; 
  • Manage and oversee team’s delivery of team/function goals to drive execution against goals set; 
  • Drive and manage learning and development of team in the area of IT Business Solutions and DKSH behaviours to achieve team/function goals; 
  • Drive selflearning and improvement in the area of IT Business Solutions and DKSH behaviors as part of continuous learning; 


REQUIREMENTS
  • Candidates must possess at least a Bachelor's degree in Computing/Information Technology or its equivalent; 
  • Minimum four to six years' experience in a similar role; 
  • Minimum five to seven years' experience in a managerial capacity; 
  • Demonstrate a broad knowledge of IT application functionalities and business solutions (e.g. K2 workflow, SharePoint, Lotus Notes, .Net, SAAS, etc); 
  • Demonstrate knowledge in planning, designing, implementing and managing IT business solution backoffice applications, preferably in the consumer goods or healthcare industries; 
  • Demonstrate knowledge of industry standards, methodologies, processes and best practices; 
  • Be abreast of the latest technologies and technological opportunities within the specific domain/area of expertise; 
  • Demonstrate proficiencies in office productivity tools (e.g. Excel, Word and PowerPoint); 
  • Demonstrate fluency in both written and spoken English; 


If you like the challenge of working in a very dynamic international environment and bring with you the required qualifications for the job, we look forward to receiving your comprehensive application and CV including a photograph via our career tool on www.dksh.ch

About Company

DKSH is the leading Market Expansion Services Group with a focus on Asia. DKSH helps other companies and brands to actively grow their business in new or existing markets. Publicly listed on the SIX Swiss Exchange since March 2012, DKSH is a global company headquartered in Zurich. With 750 business locations in 35 countries – 720 of them in Asia – and 27,600 specialized staff, DKSH generated net sales of CHF 10.2 billion in 2014. The company offers a tailor-made, integrated portfolio of sourcing, marketing, sales, distribution, and after-sales services. It provides business partners with expertise as well as on-the-ground logistics based on a comprehensive network of unique size and depth.

Our success is based on our employees’ dedication and passion for their work. For our Corporate Communica¬tions department we are looking for a motivated team member by agreement.
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