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Market Intelligence Analyst (Social Listener)

Keywords / Skills : Market Intelligence Research, social listener, market research, competitor research

1 - 3 years
Posted: 2019-08-06

Customer Service/Call Centre/BPO
Human Resources
Other Human Resource
Posted On
6th Aug 2019
Job Ref code
Job Description
Our client, one of the biggest multi-national BPO/IT Company in the Philippines and worldwide is looking for Market Intelligence Analyst (Social Listener).

Job Description:

Social Listener:

1. Does talent research for specific skills such as talent mapping, skills availability, etc.

2 .Generates various reports on talents available in the market such as pool estimates, current and emerging trends, etc.

3. Conducts competitor research on their performances, activities and other relevant industry-developments

4. Conducts adhoc market intelligence and research projects as requested by business groups

5. Monitor competitors and then experience in handling unstructured data; spot trends in competition

Project Management:

1. Handles various external vendors tapped for specific market research projects

2. Implements market research projects to address business inquiries of various teams

3. Coordinates with various vendors and stakeholders, monitors timelines of the project, and actively takes part in the execution of various market research projects 


- Graduate of any IT-related course

- 1 year experienced in Social listening tools (social media platform such as social baker and meltwater)

- Research skills and experience – either market research or business/financial research

- Analysis and insight generation – preferably market research, but could also be business or financial research

About Company

Quess Corp. Ltd., the leading global business services provider firm, was established in 2007. Headquartered in Bengaluru, the company has a pan-India presence with 65 offices across 34 cities along with overseas footprint in North America, the Middle East and South East Asia. It serves over 1700+ customers across 5 segments namely Industrials, Facility Management, People Services, Technology Solutions and Internet Business.

Quess Corp Limited offers an expansive and an impressive set of services across the APAC region with its presence in Malaysia, Sri-Lanka, Philippines, Singapore and Vietnam. We are a step-down subsidiary of USD 44+ Billion (as of 30th Sept 2016), multinational, Fairfax Financial Holdings Group; held through its Indian listed subsidiary, Thomas Cook India Limited. We are committed to providing a world-class customer experience while continuously working towards creating better lives. Superior services and technology solutions have enabled us to achieve market leadership in many of the businesses service lines.
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