Plan and monitor the production operation so as to ensure the production output is achieved with maximum efficiency, minimum reject and optimize uptime.
Troubleshoot and solve production problem and liaise with related department to ensure department goals are achieved.
Continuously monitor and conduct improvement in work processes and methods in regards to quality control, 5S, productivity enhancement and resources utilization in order to achieve departmental quality objectives.
Control and create safety awareness among subordinates so as to ensure no internal incident and accident occurred on properties and people.
Enforce the implementation of company rules, regulation and policies.
Ensure production quality and safety standard are complied.
Prepare timely production and others performance reports to superior as required and analyze the production and other indices performance reports and develop or recommend for necessary action plan.
Supervise, train and motivate subordinates in all aspects of their work performance to attain high skills level to meet daily operation requirement.
Lead in process, machine, method and layout improvement projects
Perform experiments, analyze and interpret data
Candidate must possess at least a Bachelor Degree/Master Degree in any Engineering Discipline
Fresh graduates are encouraged to apply
Minimum CGPA of 3.0
Good communication skills
Intentional learner and has leadership experience
Actively involve in extra co-curricular activities will be an advantage
New Hoong Fatt Holdings Berhad (NHF) is listed on the Main Market of Bursa Malaysia. We are a market leader in the manufacture and supply of automotive spare parts to the replacement market. Besides Malaysia, our products are marketed to over 60 countries, with 2 overseas operations in Jakarta, Indonesia and Shanghai, China.
NHF Group subsidaries are: New Hoong Fatt Auto Supplies Sdn Bhd MJ Manufacturing Industries Sdn Bhd Auto Global Parts Industries Sdn Bhd New Hoong Fatt Industries Sdn Bhd New Hoong Fatt Ventures Sdn Bhd Ampire Auto Parts (Shanghai) Co. Ltd PT. NHF Auto Supplies Indonesia
In line with our expansion plans, we are seeking highly motivated and committed individuals to join us, to be part of the team to drive the company forward. Adopting a Change Ready value, we are constantly challenging ourselves to be one step ahead of others.
Job Description :
To ensure customer service and support all operations. To create customer delight at every interaction.
Interacting with external customers and internal customers and addressing their queries, requests and complaints.
Committed TATs are met consistently
Complaints Management- addressing customer complaints at the branch, system updation, coordination with Sales/HUB/ other functions for resolution.
Refunds processing and dispatch
Undelivered policy documents tracking and management.
Maintenance of all files and registers.
New Business Processing:-
Handling end to end New business processing starting from creation of Client id,Case start up, New business login, Follow up for policy issuance, Quality Check
Follow up with HUB for policy issuance of pending cases