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Quess Corp Limited
Keywords / Skills :
Medical Billing, US Healthcare, Healthcare
1 - 5 years
All Jobs by this Recruiter
Other Customer Service
10th Sep 2018
∙ At least one 1 year work experience, preferably in a similar field.
∙ Basic knowledge of medical terminology and ICD-10/CPT- 4 coding.
∙ Ability to enter 400-500 claims per week.
DUTIES AND RESPONSIBILITIES:
∙ Ensure all claims are submitted.
∙ Verify completeness and accuracy of all claims prior to submission.
∙ Accurately post all insurance payments by line item.
∙ Timely follow up on insurance claim denials, exceptions or exclusions.
∙ Read and interpret insurance explanation of benefits.
∙ Utilize monthly aging accounts receivable reports to follow up on unpaid claims.
∙ Make necessary arrangements for medical records requests, completion of additional information requests, etc. as requested by insurance companies.
∙ Respond to inquiries from insurance companies, patients, and providers.
∙ Willing to work at night and in Makati.
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Quess Corp Limited (BSE: 539978, NSE: QUESS), is India’s leading business services provider. At Quess, we excel in helping large and emerging companies manage their non-core activities by leveraging our integrated service offerings across industries and geographies which provides significant operational efficiencies to our clients.
Quess has a team of over ~272,000 employees across India, North America, South America, South East Asia and the Middle East across segments such as Industrials, Facility Management, People Services, Technology Solutions and Internet Business.
Quess serves over 1,700+ clients worldwide. Established in 2007, Quess is headquartered in Bengaluru, India and has a market cap of over USD 2.4+ Bn as on June 30, 2018.
Quess Corp is a step-down subsidiary of Fairfax Financial Holdings Group; held through its Indian listed subsidiary, Thomas Cook India Limited.
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0 - 2 yrs
Job Details :
2 - 6 years
Job Location :
Job Description :
To ensure customer service and support all operations. To create customer delight at every interaction.
Interacting with external customers and internal customers and addressing their queries, requests and complaints. Committed TATs are met consistently
Complaints Management- addressing customer complaints at the branch, system updation, coordination with Sales/HUB/ other functions for resolution.
Refunds processing and dispatch
Undelivered policy documents tracking and management.
Maintenance of all files and registers.
New Business Processing:-
Handling end to end New business processing starting from creation of Client id,Case start up, New business login, Follow up for policy issuance, Quality Check Follow up with HUB for policy issuance of pending cases
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- Bengaluru / Bangalore
- Bengaluru / Bangalore
- Bengaluru / Bangalore
Customer Service/ Call Centre/ BPO
Finance & Accounts
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