• Developing customizations for pre-sales activities • Working closely with the infrastructure team to build hardware sizing requirements. • Communicate project deadlines to the Technical Consulting Lead and ensure that resources are scheduled to meet these deadlines. • Work closely with the functional team to create requirements documents that will be used by developers for customizing Dynamics NAV. • Support developers as questions or issues arise. • Communicate development guidelines to both internal and external development resources • Monitor development activities to ensure development guidelines are being followed • Document customer environment specifications • Communicate Dynamics NAV implementation environment methodology • Build and/or copy new Dynamics NAV environments as needed throughout the project • Engage the project team and end-users to architect and develop Microsoft Dynamics NAV gap/fit solutions.
InfoDrive Solutions (EA Licence No.13C6893) is a Technology Search and Consulting Company specialiases in providing Technology Search, Contracting, Managed Services and consulting services to Global MNC’s, SME’s and large Regional clients. We use our years of experience in recruiting strategies to create a value added service to our Customers. We cater in Technology domain in the below mentioned area:-
1. Technology Search:-
2. Contract/Staff Augmentation:-
3. Managed Services:-
At InfoDrive Solutions whatever we do we do that keeping in mind the long term relationships with our Customer, which mean going that extra mile to make the relationship stable and transparent.
Job Description :
To ensure customer service and support all operations. To create customer delight at every interaction.
Interacting with external customers and internal customers and addressing their queries, requests and complaints.
Committed TATs are met consistently
Complaints Management- addressing customer complaints at the branch, system updation, coordination with Sales/HUB/ other functions for resolution.
Refunds processing and dispatch
Undelivered policy documents tracking and management.
Maintenance of all files and registers.
New Business Processing:-
Handling end to end New business processing starting from creation of Client id,Case start up, New business login, Follow up for policy issuance, Quality Check
Follow up with HUB for policy issuance of pending cases