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Officer/Analyst (Cantonese speaker) Fresh graduate preferred

Keywords / Skills : Fraud Analyst, Fraud Management, Risk Management, Reports, MIS reporting, Compliance

0 - 2 years
Posted: 2019-06-20

Banking/Financial Services
Finance & Accounts
Banking, Insurance & Financial Services
Equities/ Capital Markets
Fresh Graduate
Management Trainee
100 - 200 MYR
Posted On
20th Jun 2019
Job Ref code
Job Description
Job Purpose 

Minimize fraud losses for Cards/Online/products by analysis of fraud control reports, MIS reporting and compliance, by actioning alerts on the Fraud Detection systems and reports within stipulated timeframes, policies and processes laid down.

The Role Responsibilities 
• Working in a 24 hours centre for Fraud Risk Surveillance

• Ensure orderly filing of relevant documents/reports reviewed.

• Review Risk reports generated

• Timely review of Fraud detection alerts and closure as appropriate.

• Timely blocking of client accounts (Card, user login, etc,.) for suspicious fraudulent activity

• Timely confirmation of suspicious transactions, and blocking/unblocking accounts with suspicious activity

• Ensure that policies and processes are followed to identify and minimise accounts that show a high-risk usage pattern

• Ensure that alerts are monitored and actioned on a case to case basis with a balance of fraud risk and customer service

• Timely communication of key information and trends to Supervisor / Top Management.

• Actioning of all related processes within mandated timeframes

• Report reviews, customer call backs

• Report generation

• Maintenance and archival of all department documents based on prevailing guidelines

• Apply now to join the Bank for those with big career ambitions.

About Company

Established in 1997, Resource Solutions is a provider of Recruitment Process Outsourcing (RPO) and Managed Service Provider (MSP) solutions.
As part of the Robert Walters Group – a world-leading specialist professional recruitment consultancy, our business has considerable resources at its disposal. With a global footprint across 25 countries, we’re able to work in close partnership with organisations and manage everything from global accounts with demanding resourcing strategies to single sites with lower recruitment volumes.
We currently source and recruit for clients in over 40 countries, manage a recruitment budget of over £2 billion and hire tens of thousands of employees each year. We’re in a strong position in the market, and aim to build on that further still – developing quality solutions and driving service improvement, innovation and value in order to continuously exceed client expectations.
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