Responsible for overall day-to-day warehouse and inventory operations and management
Take a leadership role in scheduling work and communicating work plan within the department, collaborate and liaise with other departments to ensure all assigned tasks are delivered accurately and in a timely manner
Plan and co-ordinate the incoming goods, storage and delivery of items in a timely and efficient manner to achieve team objectives and Key Performance Indicators(KPIs), as determined by the Manager.
Monitor, supervise and determine inventories stock and locations accuracy
Perform stock count/cycle count as needed and ensure inventory accuracy
Manage and supervise workers on stock inventory and warehouse process such as FIFO system and shelf life control compliance
Implement, conduct and maintain 5S and ISO requirements and standards at the warehouse
Conforms with and abides by all regulations, policies, work and procedures, instructions and safety rules
Provide timely and accurate reports and/or information on all inventory levels, receiving discrepancy and damage reports as needed in order to facilitate decision-making on warehouse related matters.
Perform any other ad-hoc duties as instructed from time to time
Understand how the system use work (AX, I3QA and etc) and ensure all it function using accordingly.
Candidate must possess at least a Diploma, Advance/Higher/Graduate Diploma, any field.
Required language(s): Bahasa Malaysia, Chinese, English
Ability to work on Microsoft Office programs (including but not limited to Excel, Powerpoint, working experience in a fully integrated ERP environment will be preferred.
New Hoong Fatt Holdings Berhad (NHF) is listed on the Main Market of Bursa Malaysia. We are a market leader in the manufacture and supply of automotive spare parts to the replacement market. Besides Malaysia, our products are marketed to over 60 countries, with 2 overseas operations in Jakarta, Indonesia and Shanghai, China.
NHF Group subsidaries are: New Hoong Fatt Auto Supplies Sdn Bhd MJ Manufacturing Industries Sdn Bhd Auto Global Parts Industries Sdn Bhd New Hoong Fatt Industries Sdn Bhd New Hoong Fatt Ventures Sdn Bhd Ampire Auto Parts (Shanghai) Co. Ltd PT. NHF Auto Supplies Indonesia
In line with our expansion plans, we are seeking highly motivated and committed individuals to join us, to be part of the team to drive the company forward. Adopting a Change Ready value, we are constantly challenging ourselves to be one step ahead of others.
Job Description :
To ensure customer service and support all operations. To create customer delight at every interaction.
Interacting with external customers and internal customers and addressing their queries, requests and complaints.
Committed TATs are met consistently
Complaints Management- addressing customer complaints at the branch, system updation, coordination with Sales/HUB/ other functions for resolution.
Refunds processing and dispatch
Undelivered policy documents tracking and management.
Maintenance of all files and registers.
New Business Processing:-
Handling end to end New business processing starting from creation of Client id,Case start up, New business login, Follow up for policy issuance, Quality Check
Follow up with HUB for policy issuance of pending cases