Organizational Change Manager

Job Summary

Cognizant Technology Solutions Asia Pacific Pte. Ltd
IT/Computers - Software
Kuala Lumpur
Years of Experience
8 - 16 years
Posted On
7th Feb 2020
Organization change manager,Training,OCD,Learning & Development

Job Description:

Role : Organizational Change Manager

Location : Sentral KL

Experience : 6 – 18 years


Apply a structured change management approach and methodology for the people side change caused by the digital projects and change efforts.

Develop a change management strategy based on a situational awareness of the details of the change and the groups being impacted by the change.

Identify potential people-side risks and anticipated points of resistance, and develop specific plans to mitigate or address the concerns.

Conduct readiness assessments, evaluate results and present findings in a logical and easy-to-understand manner.

Develop a set of actionable and targeted change management plans – including communication plan, sponsor roadmap, coaching plan, training plan and resistance management plan.

Support the execution of plans by employee-facing managers and business leaders.

Create and manage measurement systems to track adoption, utilization and proficiency of individual changes.

Identify resistance and performance gaps, and work to develop and implement corrective actions

Create and enable reinforcement mechanisms and celebrations of success.

Work with project teams to integrate change management activities into the overall project plan.

Work with communication, training and OD specialists in the formulation of particular plans and activities to support project implementation.

Provide a set of Change and Training frameworks that can be leveraged across the region

Skills and qualifications:

A solid understanding of how people go through a change and the change process

Experience and knowledge of change management principles and methodologies

Familiarity with project management approaches, tools and phases of the project lifecycle.

Exceptional communication skills – both written and verbal.

Excellent active listening skills.

Problem solving and root cause identification skills.

Strong analytic and decision making abilities.

Able to work effectively at all levels in an organization.

Must be a team player and able to work with and through others.

Ability to influence others and move toward a common vision or goal.

Experience with large-scale organizational change efforts.

Change Management Professional (CMP) designation good to have .( Not mandate )

Must have experience in managing change across large cross functional organization


About Us:

Cognizant is a global leader in business and technology services that helps Clients bring the future of work to life – today – in a business environment that is being transformed by accelerating globalization, virtualization, and the shift toward cloud technologies.

We continuously seek the “best and the brightest” when we recruit new employees, and we’re consistently an “employer of choice” at leading engineering and business schools around the world. Our domain industry specialists have well-established backgrounds working with companies in the industries we serve.

Our teams and their talent are a principle reason that we consistently outperform the competition.