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Permanent Job-IT technical support-Mid Valley, KL Malaysia

Keywords / Skills : Fresher , Software Engineer/ Programmer , Systems Engineer , Team Leader/ Technical Leader , System Analyst/ Tech Architect , Business Analyst , Project Leader/ Project Manager , Database Administrator (DBA) , Database Architect/ Designer , Datawarehousing Consultants , System Administrator , H/W Installation/ Maintenance Engg , Network Administrator , Security Analyst , Technical Support Engineer , Software Test Engineer , Quality Assurance - Manager , Graphic Designer/ Animator , ERP, CRM - Functional Consultant , ERP, CRM - Support Engineer , ERP, CRM - Technical Consultant , Configuration Mgr/ Release Manager , Trainer/ Faculty , Technical Writer , SEO Expert , MIS Executive , VP/ GM - Quality , VP/ Head - Technology (IT) , CEO/ MD/ Country Manager

2 - 6 years
Posted: 2019-02-19

Nationality
Malaysia
Industry
Any
Function
IT
Role
Quality Assurance
Graphic Designer
ERP, CRM - Support Engineer
MIS Executive
Posted On
19th Feb 2019
Job Description
Greetings from Nityo!!!
Urgent hiring for IT technical support for Mid Valley, KL
Position : IT technical support
Salary : On the basis of the experience
Location : Mid Valley, KL
Shift - Rotational
language - English Speaker
Immediate Joiners or 15 Days notice period
candidate should have IT background or must have experience in IT support.
Responsibilities:
•Respond to the incoming enquiries/incident/service request (call, e-mail etc.)
•Record and manage all recorded issues in IT Service Management tool.
•Perform 1st level trouble-shooting with or without remote tools on desktop and basic systems/network issues
•Escalate requests/issues to the appropriate resolver group according to SLA (Service level Agreement)
Interested candidates please revert back with their resume on
nivedita.singh@nityo.com
Whatsapp: +918009373103
call +60392124909
Thank & Regards,
Nivedita Singh

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