Our factory is designed to deliver great quality at high pace. In every team that you work in you will be expected to deliver work to a high level of quality. Your work quality is measured through the First Time Acceptance Rate, which means passing the code review quality bar set by Chief Architects.
As a PHP software architect, you are a member of one of our central assembly line teams such as the maintenance team.
Our maintenance team is responsible for bug fixing across our 100+ product portfolio. The maintenance team has an element of product specialization but they are also process specialists. We want to ensure that our engineers have all the right information and toolsets available to be able to quickly reproduce a client’s environment, reproduce a bug, fix it, test it, document the fix and send for review. We have weekly product release cycles so we want to ensure that bugs get fixed as quickly as possible for our clients and that we are constantly improving the quality of our products.
In all cases, you will have aggressive daily and weekly targets to work against and you can expect to receive daily and weekly feedback about your performance. The regular feedback is used to help you improve immediately and to help you resolve blockers which may be slowing down your performance.
Bachelor’s Degree in Computer Science, Electrical Engineering, or Computer Engineering
5+ years experience as a software engineer using PHP
1+ years experience working in an environment where CI/ CD tools are used
Have a minimum of 2 years experience leading or mentoring junior developers
2+ years experience in writing unit tests
2+ years in an environment where you used architecture principles and frameworks such as SOLID
At least 1 year of working experience using cloud services such as AWS
6 months+ experience using Jira and Github
Proficiency in the following skills and technologies is mandatory:
General database knowledge in a technology such as SQL Server/Oracle/MySQL/MongoDB/Cassandra
SOA, EDA, and Design patterns
Some experience in Linux, Django, REST and shell scripting
Good proficiency in the English language
Nice to have:
MVC and knowledge of another server-side programming language (Ruby) is desired but not mandatory
Demonstrate success as a problem solver
Be a results-oriented individual
Comfortable "working virtually" with teammates and customers around the world
Crossover is redefining the way people work. Brick and mortar offices are history. The future of our global workforce will be built from teams collaborating from every corner of the world. We have embarked on an expedition to find and engage with that talent. Crossover has developed a unique method of finding, curating, and managing remote contractors. Our platform connects customers to the worlds best talent for both technical and non-technical employment. But we don’t just find the best, we also provide the tools, training, and relationship building support to ensure success for long term growth.
Job Description :
To ensure customer service and support all operations. To create customer delight at every interaction.
Interacting with external customers and internal customers and addressing their queries, requests and complaints.
Committed TATs are met consistently
Complaints Management- addressing customer complaints at the branch, system updation, coordination with Sales/HUB/ other functions for resolution.
Refunds processing and dispatch
Undelivered policy documents tracking and management.
Maintenance of all files and registers.
New Business Processing:-
Handling end to end New business processing starting from creation of Client id,Case start up, New business login, Follow up for policy issuance, Quality Check
Follow up with HUB for policy issuance of pending cases