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Pre-Process Trainer -Pasay

Keywords / Skills : certified as a Voice and Accent trainer

1 - 4 years
Posted: 2019-10-07

Industry
ITES/BPO
Function
Customer Service/Call Centre/BPO
Role
Admin/ Data Processing
Trainer
Management Trainee
Education
Bachelors
Degree
Posted On
7th Oct 2019
Job Ref code
BG: 10.02
Job Description
• Coordinate Induction Sessions

• Deliver pre-process training to all new hires for all processes

• Ensure adherence to established attendance schedules

• Compile and submit monthly report on training activities and needs in a timely & concise manner.

• Generate accurate, timely and efficient MIS

• Develop & implement effective systems for process-specific training solutions and updates when required

• Design and prepare training content, methods and tools

• Assist in addressing developmental needs of employees across all process

• Conduct training follow up sessions and training effectiveness evaluations

• Update Training curriculum on an ongoing basis

• Monitor, evaluate and report on operations, programs, processes and practices for quality and effectiveness; make recommendations for improvement



About Company

Quess Philippine Corp
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