SOUTHEAST ASIA’S LEADING AFFILIATE NETWORK FOR ADVERTISERS
Involve specialises in launching affiliate programs for advertisers that are looking to add and generate incremental value in both user acquisition and sales.
Our affiliate discovery platform provides marketing insight to custom and mainstream affiliate partnerships. Leverage our reach and unrivaled tracking technology to launch multiple campaigns today. Affiliate marketing just got more powerful with involve’s latest affiliate platform ecosystem. Setup and launch the program, discover publishers, and create custom affiliate partnerships in different verticals.
Job Description :
To ensure customer service and support all operations. To create customer delight at every interaction.
Interacting with external customers and internal customers and addressing their queries, requests and complaints.
Committed TATs are met consistently
Complaints Management- addressing customer complaints at the branch, system updation, coordination with Sales/HUB/ other functions for resolution.
Refunds processing and dispatch
Undelivered policy documents tracking and management.
Maintenance of all files and registers.
New Business Processing:-
Handling end to end New business processing starting from creation of Client id,Case start up, New business login, Follow up for policy issuance, Quality Check
Follow up with HUB for policy issuance of pending cases