Maintain machine reliable and safe manufacturing systems while maintaining and improving production rates, efficiencies, yields, costs and changeover. Liaise and communicate with different departments regarding the processes quality, technical issue, model transfer and NPI. To lead the team to improve the quality, productivity by leading Kaizen or QIT events. Ensure projects are completed on time. Investigate operational problems affecting production and advice for solutions. Responding immediately to equipment, machine and system breakdown. Perform trouble-shoot of functionality failure boards & root causes analysis while advise for countermeasure. Requirements Preferably with minimum of 3 years working experience and background in troubleshoot, debug and analyze failure board. 5 years of education in secondary level. Preferably possess management knowledge. Able to work in team and aptitude to work alone. Good in spoken and writing in English, Chinese and Malay
Nityo Infotech Corporation is a global provider of IT services and end-to-end solutions designed to help clients improve their competitiveness and efficiency. Nityo Infotech has operations in 11 countries with 16 offices across globe includes US, Europe and Asia. Its portfolio of solutions and services includes outsourcing, system integration, Application Software development, IT consulting and Quality Assurance & Training. Nityo provides services to several clients located across the world, including many Fortune 1000 and Global 2000 companies, in the commercial, industrial and government sectors - across key vertical markets, like financial services, Manufacturing & Semiconductor, life sciences and healthcare, telecommunications and utilities, Top notch System Integrators, and independent software vendors. Nityo is a SAP Service Partner & also has created Center of excellencefor PeopleSoft technologies in their offshore devolpment centers in Singapore & India. Visit us @ www.nityo.com to know more about us.....
Job Description :
To ensure customer service and support all operations. To create customer delight at every interaction.
Interacting with external customers and internal customers and addressing their queries, requests and complaints.
Committed TATs are met consistently
Complaints Management- addressing customer complaints at the branch, system updation, coordination with Sales/HUB/ other functions for resolution.
Refunds processing and dispatch
Undelivered policy documents tracking and management.
Maintenance of all files and registers.
New Business Processing:-
Handling end to end New business processing starting from creation of Client id,Case start up, New business login, Follow up for policy issuance, Quality Check
Follow up with HUB for policy issuance of pending cases