Send me more jobs like this

Keywords / Skills : Production Support, Incident Management, Application Support, Trouble Shooting

3 - 8 years
Posted: 2018-11-23

Nationality
Malaysia
Industry
IT/ Computers - Software
Function
IT
Role
Software Engineer/ Programmer
Education
Bachelors
Degree
Posted On
23rd Nov 2018
Job Description
Production Support

Location: KL

Experience: 3 – 8 years
  • Application Trouble Shooting Support (L1/L2) 
  • Incident Analysis and Temp Fix to Business 
  • Incident Management( with RCA) 
  • Problem Management(follow up to Developers) 
  • Application QA and Post Release Checks 
  • Month End and Promotion/Business Event Support 
  • BAU 24*7 Application On Call support 
  • Hyper Care support 
  • Post Production Support 
  • APAC Application/Integration alert event management 
  • Co-ordination/Communication with IT Ops/Affiliates/Global Prod Support teams 
  • Application Performance Testing 
  • UAT Environment Preparation/Refresh 
  • Involvement E2E testing 
  • KT handover from Project Team and documenting it 
  • Develop Standard operating procedures 


Cognizant (Nasdaq-100: CTSH) is one of the world's leading professional services companies, transforming clients' business, operating and technology models for the digital era. Our unique industry-based, consultative approach helps clients envision, build and run more innovative and efficient businesses. Headquartered in the U.S., Cognizant is ranked 195 on the Fortune 500 and is consistently listed among the most admired companies in the world. Learn how Cognizant helps clients lead with digital at www.cognizant.com or follow us @Cognizant



About Company

Cognizant (Nasdaq-100: CTSH) is one of the world's leading professional services companies, transforming clients'​ business, operating and technology models for the digital era. Our unique industry-based, consultative approach helps clients envision, build and run more innovative and efficient businesses. Headquartered in the U.S., Cognizant is ranked 195 on the Fortune 500 and is consistently listed among the most admired companies in the world. Learn how Cognizant helps clients lead with digital at www.cognizant.com or follow us @Cognizant.
About Recruiter
Joshua
HR Recruiter
Cognizant Technology Solutions Asia Pacific Pte. Ltd
...
Skills I hire for Java, Dotnet, Business Analyst, Business Intelligence, LIMS, SAP, FICO, ABAP, Production Planning
Followers(456) | Active Jobs(23)
Follow
Similar Jobs
View All Similar Jobs


Walkin for you