Production Support

Job Summary

Cognizant Technology Solutions Asia Pacific Pte. Ltd
IT/Computers - Software
Kuala Lumpur
Years of Experience
7 - 12 years
Posted On
5th Nov 2018
l2 production support,Production Support,L2 support,Application support,l3 support

Job Description:

Job Description:

• Vast experience in L1, L2 and L3 support with excellent knowledge on support processes, methodology, KPIs / Metrics

• Experience in using any Service Management tool in handling tickets, SLA and reports

• Exposure to tools such as Jenkins, multi-language application onboarding and QA automation integration Ability to use a tools like Jenkins, SonarQube, Cruise Control, Maven, Ant, Selenium, etc.

• Exposure with automation scripts for SCM tools like GIT, SVN etc.

• Exposure to deployment and configuration management tools, such as Chef, Puppet, and Ansible Strong Experience in writing custom scripts for automated deployments – Unix/Shell Scripting Experience with Angular JS

• Java/J2EE application development is preferable with good database handling skills Experience with Certificate renewals/integrations on multiple application severs like Tomcat and WebSphere


About Us:

Cognizant is a global leader in business and technology services that helps Clients bring the future of work to life – today – in a business environment that is being transformed by accelerating globalization, virtualization, and the shift toward cloud technologies.

We continuously seek the “best and the brightest” when we recruit new employees, and we’re consistently an “employer of choice” at leading engineering and business schools around the world. Our domain industry specialists have well-established backgrounds working with companies in the industries we serve.

Our teams and their talent are a principle reason that we consistently outperform the competition.