Send me more jobs like this

Program Manager- Robotics Process Automation

Keywords / Skills : Telecom communication technologies, systems analysis, architecture, software design, software development, quality assurance

6 - 11 years
Posted: 2019-09-11

Nationality
Philippines
Industry
ITES/BPO
Function
IT
Role
Software Engineer/Programmer
Education
Bachelors
Degree
Posted On
11th Sep 2019
Job Description
• Understanding of latest Telecom communication technologies & Complex Telecom network designs

• Must have Knowledge on advance Trends in Call Centre Technology & Telecom Design

• Ability to work on Call Centre & BPO Solution Proposals

• Ability to work & respond to RFI & RFP

• May be required to work in single contributor role and handle CCT projects and solutions independently

• Ability to understand & Troubleshoot complex Telecom issues

• Ability to perform high end configurations for Telecom devices

• Must have thorough knowledge about the Network products / Topologies used in BPOs

• Well versed with VOIP topologies on WAN / MPLS with knowledge of H.323 & SIP

• Experience & Good knowledge on Call Center Voice solutions (Avaya, Cisco, Gensys, Aspect etc)

• Experience & good knowledge on Call recording solutions (NICE, Verint, Dialer)

• Good understanding of reporting tools

• Excellent Verbal & Written Communication Skills

• Ability to Lead, Train & Motivate people and improve Team performance

• Should be willing to work in 24/7 shifts and weekends as well for business requirements



About Company

systems analysis, architecture, software design, software development, quality assurance
Similar Jobs
View All Similar Jobs


Walkin for you