Plan, execute, monitor, control, and close all aspects of the project/program lifecycle.
Rigorously manage scope through a structured change management process to ensure commitments are achieved within agreed time, cost, and quality parameters with focus on delivering the business benefits
Create and validate financial forecasts and investment proposals and provide ongoing reconciliation of resources and expenditures
Ensure appropriate stakeholder change and communication plans and engagements are developed and executed
Partner with business stakeholders to validate the programs strategic business case, define success metrics and criteria, and to identify, measure, and sustain planned vs. achieved benefits. Proactively look for additional benefits to be delivered by taking advantage of systems, processes, and data already in place or being deployed
Apply the company's project management and IT control/assurance methodologies, standards and processes including architecture, information risk management, and transition to support
Create a motivated high-performing team through team building, information sharing, workload management, and appropriate recognition
Establish and maintain appropriate and effective Governance structures and procedures to obtain resources, drive decisions, resolve issues, and deliver project/program objectives
Proactively engage with stakeholders to identify and address the major factors, assumptions and risks that may influence project/program direction and success
Prioritize and adjust resources, activities, and schedules across projects and programs to balance risk and effort between strategic business change and ongoing operations
Optimize resource allocation based on organizational priorities, capacity, skills, and development needs, taking advantage of cross-business sharing wherever possible
Perform ad-hoc duties as per required by the management from time to time
Degree in Computer Science or in any IT related field is required
At least 15 years of experience in IT with 12 years of IT Project or Program Management
Good command in Bahasa Malaysia and English, both written and spoken
Experience in Oracle ERP implementation (inclusive finance & supply chain) for customers in any industries is an added advantage
Possess related professional certifications to project or program management (eg: PMP, MSP, PgMP) is preferred
Demonstrate learning agility in ambiguous and unfamiliar situations
Strong stakeholder management skills, including coaching senior stakeholders, managing governance bodies, and creating executive-level communications
Advanced skills in business cases, financial management, and strategic thinking.
MUST be willing to work for 1 year contract
Working Location: Shah Alam, Selangor
Qualified and interested applicants kindly email the following details to for quicker response:
Updated resume with picture
Last drawn and expected salary
Only shortlisted applicants will be contacted for further discussion.
Since 1999, Intelek has evolved from being a small talent management solutions provider, to becoming one of the fastest growing recruitment and human resource solutions provider in the country. Our range of expertise encompasses permanent, contractual & temporary staffing, executive search & placement and payroll administration.Intelek serves a wide range of clients in supporting their excellent business through our innovative services and a team of dynamic and vibrant recruitment consultants. We transform job seekers to career seekers turning dreams into reality. We strive to seek the best in people and amplify their excellence.
Job Description :
To ensure customer service and support all operations. To create customer delight at every interaction.
Interacting with external customers and internal customers and addressing their queries, requests and complaints.
Committed TATs are met consistently
Complaints Management- addressing customer complaints at the branch, system updation, coordination with Sales/HUB/ other functions for resolution.
Refunds processing and dispatch
Undelivered policy documents tracking and management.
Maintenance of all files and registers.
New Business Processing:-
Handling end to end New business processing starting from creation of Client id,Case start up, New business login, Follow up for policy issuance, Quality Check
Follow up with HUB for policy issuance of pending cases