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QA trainer - Language expert Thai

Keywords / Skills : Customer support, team leading experience, QA, trainer, social media, advertising, content reviewing

2 - 7 years
Posted: 2018-11-09

Industry
Social Media
Function
Advertising/Entertainment/Media
Role
Language Expert
Other Roles - Trainer
Education
Bachelors
Degree
Posted On
9th Nov 2018
Job Description
• Help Train all new hire batches to complete Cognizant Boot camp and Process trainings

• Should be a quick learner and get accustomed to changing policies of the business.

• Responsible for retraining & refresher based on the requirement

• Prepare Training material, Job Aids and Update materials

• Design training plan based on production needs

• Responsible for driving new instructions received from the clients across teams

• Deriving a Calibration Process for operators

• Will be responsible for auditing content and deriving meaning insights to identify knowledge gaps and training opportunities

• To provide inputs for process improvements


* These incumbent/candidate who joins us will be supporting markets that would include the countries where Thai languages are spoken.


About Company

Cognizant (Nasdaq-100: CTSH) is one of the world's leading professional services companies, transforming clients'​ business, operating and technology models for the digital era. Our unique industry-based, consultative approach helps clients envision, build and run more innovative and efficient businesses. Headquartered in the U.S., Cognizant is ranked 195 on the Fortune 500 and is consistently listed among the most admired companies in the world. Learn how Cognizant helps clients lead with digital at www.cognizant.com or follow us @Cognizant.
About Recruiter
Cognizant Technology Solutions Singapore
Executive - HR
Cognizant Technology Solutions Asia Pacific Pte. Ltd
...
Skills I hire for IT Infrastructure, DWBI, JAVA, Dotnet, ERP, CRM, Testing, Buisness Analyst, AML,PM
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