QA trainer - Language expert Thai

Job Summary

Company
Cognizant Technology Solutions Asia Pacific Pte. Ltd
Industry
Social Media
Location
Other - Malaysia
Years of Experience
2 - 7 years
Function
Advertising/Entertainment/Media
Posted On
9th Nov 2018
Skills
Customer support, team leading experience, QA, trainer, social media, advertising, content reviewing

Job Description:

• Help Train all new hire batches to complete Cognizant Boot camp and Process trainings

• Should be a quick learner and get accustomed to changing policies of the business.

• Responsible for retraining & refresher based on the requirement

• Prepare Training material, Job Aids and Update materials

• Design training plan based on production needs

• Responsible for driving new instructions received from the clients across teams

• Deriving a Calibration Process for operators

• Will be responsible for auditing content and deriving meaning insights to identify knowledge gaps and training opportunities

• To provide inputs for process improvements


* These incumbent/candidate who joins us will be supporting markets that would include the countries where Thai languages are spoken.
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About Us:

Cognizant is a global leader in business and technology services that helps Clients bring the future of work to life – today – in a business environment that is being transformed by accelerating globalization, virtualization, and the shift toward cloud technologies.

We continuously seek the “best and the brightest” when we recruit new employees, and we’re consistently an “employer of choice” at leading engineering and business schools around the world. Our domain industry specialists have well-established backgrounds working with companies in the industries we serve.

Our teams and their talent are a principle reason that we consistently outperform the competition.


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