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Quality Assurance (Korean Speaker)

Keywords / Skills : Quality, Assurance, Korean, Speaker

Kuala Lumpur
3 - 6 years
Posted: 2019-06-17
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Industry
Customer Service
Function
Customer Service/Call Centre/BPO
Role
Other Customer Service
Posted On
17th Jun 2019
Job Ref code
MN725438
Job Description
Join Accenture and help transform leading organizations and communities around the world. The sheer scale of our capabilities and client engagements and the way we collaborate, operate and deliver value provides an unparalleled opportunity to grow and advance. Choose Accenture, and make delivering innovative work part of your extraordinary career.

Key Responsibilities:


•Review quality samples agreed upon by the client and Accenture

•Perform analysis on quality trends and flag quality-related risks to the project leadership

•Provide feedback to analysts to follow approved guidelines, procedures, processes in a consistent way.

•Reporting duties and special projects will be assigned to quality specialists at a higher career level.

Skills Requirement:


•Min. Bachelor Degree

•Excellent written, verbal, and customer service skills

•Excellent organizational skills and detail-oriented approach to problem solving

•Demonstrated proficiency in multi-tasking and prioritization

•Reviewing ad content with high quality and efficiency

•Delivering on service level agreements and managing individual performance

•Providing policy support to the Sales team

•Flexibility to work rotating shifts

•Graduates from college with attention to details and inclination towards digital media environment

•Able to speak, write and read in Korean Language

You will also have opportunities to hone your functional skills and expertise in an area of specialization. We offer a variety of formal and informal training programs at every level to help you acquire and build specialized skills faster. Learning takes place both on the job and through formal training conducted online, in the classroom, or in collaboration with teammates. The sheer variety of work we do, and the experience it offers, provide an unbeatable platform from which to build a career.

Accenture is an equal opportunities employer and welcomes applications from all sections of society and does not discriminate on grounds of race, religion or belief, ethnic or national origin, disability, age, citizenship, marital, domestic or civil partnership status, sexual orientation, gender identity, or any other basis as protected by applicable law.
Key Skill(s)
QualityAssuranceKoreanSpeaker
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About Company

Why Accenture?
• Culture and Values
Grow your career in a global company trusted by clients from almost all industries. Accenture upholds its world-class brand and reputation through its core values and code of business ethics, empowering our people to deliver excellence, serve our clients and contribute to the community.
• Inclusion and Diversity
At Accenture, having a diverse workforce is fundamental to our culture and core values and it enables us to compete effectively in the global marketplace. We take the widest possible view of inclusion and diversity to create a high-energy work environment for our people.
• Training and Development
Accenture hones the skills and expertise of its people through various training and development programs. We offer formal and informal trainings for every career level to help our people acquire and build specialized skills.
• Work Environment
Accenture leverages the latest workplace tools and technologies to foster a dynamic and collaborative work environment. This supports the highly collaborative nature of our work, enabling us to learn, network and innovate seamlessly.
• Corporate Citizenship
At Accenture, corporate citizenship is central to our goal of helping people and communities become better. This empowers us to make a difference in the lives of others and bring positive change for a "greater than" future.
• Total Rewards
Accenture recognizes the individual contributions and performance of its people. We also help our employees build a rewarding career through market-relevant benefits and professional growth opportunities.

About Company

Accenture is a global management consulting, technology services and outsourcing company with unparalleled experience and comprehensive capabilities across all industries and business functions. We collaborate with clients to help them become high-performing businesses and governments. Visit www.accenture.com to learn more about us, our people and the work that we do.

Discover what makes us different, learn more about our career opportunities and get to know our people. Register for Accenture Talent Connection at: https://talentconnection.accenture.com/EN/Register.
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