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Keywords / Skills : Sales Support, Sales Coordinator, Sales Administration

3 - 6 years
Posted: 2019-05-03

Nationality
Malaysia
Industry
Construction & Engineering
Function
Sales/Business Development
Role
Sales Coordinator
Education
Diploma
Posted On
3rd May 2019
Job Description
Your are requested to assist the superior or head of Department to be in charge, ensure all functions being carried out efficiently and effectively to ensure a smooth running of the department:-
  • Prepare quotes to the sales/agents/customers; follow-up accordingly.
  • Quoting product prices, delivery specifications and payment terms and offering substitute products where appropriate. (supported by Sales)
  • Utilizes senior level and customer engineering knowledge and experience to make judgment and discretionary decisions to determine what product specifications, applications, and pricing are necessary for a specific project. Proactively work with Customer Solution division (engineers, order management, claims) and customers to meet their changing business needs and resolve issues.
  • Work closely with Sales Support- Order Management when realizing a "Quotation" to an Order.
  • Ensure all the proper paperwork is in place upon acceptance of a proposal/quotation. Responsible to transfer all the required information to Sales Support- Order Management.
  • Jointly responsible with Sales Support- Order Management for any quotation, CAD Drawing, order or project changes and ensuring updated quotations are present.
  • Must be familiar and knowledgeable to operate with "Quotation Program" at all times.
  • Work closely with Engineering, Article Management and Purchasing for Special Products (SAN systems)
  • Work/Operate with CRM daily to ensure quotation statuses and customer profiles, business development activities are updated and maintained at a regular basis.
  • Prepare quotation reports (outside CRM) and other documentations and submits to the relevant department, as required
  • Consistently provides responsive, quality service to our customers. Actively participates in coordinating, analyzing, and acting upon information (including technical information) and feedback of customer needs, pricing, products, competition, and procedures.
  • May provide guidance and support in purchasing functions, market information, product evaluations and code descriptions, inventory management, pricing development, and other related services. This role is a collaboration between Order Management and Purchase division
  • Participate in sales meetings and sales workshop programs, as required.
  • Participate in product meetings, internal department meetings, Customer solution meetings, trainings to enhance and maintain personal and product knowledge
  • Work with Order Management for all additional assigned administrative duties as necessary (special project based)
  • Familiar and must have good knowledge about BDA products at all times.
  • Prepare sales contracts as needed.
  • Maintain proper electronic and hard copy files as required under the guidelines of Customer Solution.
  • Exercise teamwork spirit and work closely with other colleagues at all times.
  • Perform any other duties as assigned.


About Company

Big Dutchman with its headquarters in Germany is the recognized global market leader in innovative technology and equipment for modern poultry management since 1938.

Across five continents and in more than 100 countries, Big Dutchman has built upon the success in housing and feeding systems for poultry production, extended the product range to include "easy-to-operate" to computer-based management systems, climate solutions and exhaust air treatment systems.
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